Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 702 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2820 IH 35 S, San Marcos, TX 78666
Phone: (512) 353-0085
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Reviews
Kathlyn Alex
If I could give this a place a zero, I would. The eating area was filthy, the tables and floors. I had to clean my own my table. Nothing was stocked like napkins, straws, and the soda fountain looked questionable, no ice. I had to ask for straws, and then when I went to go back and ask for napkins, the cashier Sandra was talking about me in Spanish to the other employees, including the managers!!! I was just standing there staring at her like you got to kidding me!!! Then she turns around all fast and starts apologizing! I was like, all I asked for were straws and napkins cause nothing is stocked!! And now that I have my food, I need honey mustard cause you didn’t give it to my mom, which she asked for it when ordering. She then begins to tell me I was being rude to her, and I ruined her day?! All I freaking asked for were the essentials for my family’s meal to be enjoyed. I didn’t leave. We sat and ate our meal because I didn’t feel like I did anything wrong. But speaking to the manager, Camailla didn’t help either she just apologized then walked away. I won’t be going back here, lol!!! I miss the other Popeyes in San Marcos never had any issues. And I’ve worked in the food industry. I know it’s hard work for little pay. But this was just crazy never have I had an experience like this!! I felt like I was being punked for some Tiktok video. And if she wants to look at the camera footing the way she told me, I would happily sit down with you and watch it!
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Ashley Thompson
Mac and cheese was gross looked and tasted like it was sitting in the heat for to long was very disappointing and mashed potatos the gravy was watery tasted ok but probably won’t be going back rather have my money back than to go back again the only that that was good out of what I ordered was the classic sandwich
Casey Moreland
I always look forward to Popeyes but always leave disappointed (at least with this location). The food was, ok. Rice a little dry. Chicken was good. Soda machine was out of most of the selections, as usual. Don’t know why I expected anything different as this has been my experience the last several times.
Ainslea Barber
I have never wrote a fast food review before because I never saw a need to but I just had the best Popeyes experience of my life. We had recently stopped going to this location due to a older lady worker. She was rude and straight up had no work ethic. We decided to come back and try again and this time we were AMAZED! I had to ask for our drive through workers name and George is legit the best worker I’ve ever met. He was attentive and did his best to accommodate us due to being out of some things! So thank you George, you restored our hope in Popeyes San Marcos!!
Legendary Cuphead
The drive thru is suppose to be fast. Sitting in line as I review now. Literally 10 mins waiting. Get to the speaker to be told that they will be with me in a minute. 5 mins later still not with me. Whoever the manager is, this is not it sweetie. You obviously don’t know how to run the business. Popeyes y’all need to do better. This has got to be the most unorganized Popeyes I’ve been to.
Patrick Dobbs
Walking in they were preparing to close 2 hours early(setting up all the chairs), then the employees were super rude by arguing right in front of us on who should take our order. Eventually we got our food and all of our biscuits were stale and I only got 3 out of the 5 tenders I ordered. Not to mention they claimed they were completely out of sauce and one of my tenders were terribly freezer burned. Overall really disappointed and honestly grossed out on how this establishment is able to run like this.
Jorge Montoya
They took 25 minutes to begin my order and the only reason they began making it is because I asked why everyone else had gotten served except me. I called the district manager who only brushed me off and offered me dessert to shut me up I will never go back. Also I got cold stale burnt biscuits. Tell everyone you know avoid this Popeyes
Christopher Herman
I ordered a 16 piece chicken order and only got 10 pieces. I know it’s a busy business and mistakes get made, but how could they mistake 10 for 16? Did they mix up the orders? The chicken itself is great, the crispiest I think, certainly better than the hot mess that is KFC in a bucket, but I paid $50 for 16 pieces and only got 10 and unfortunately there is no way to prove it.
Michelle Bailey
WORST EXPERIENCE, THIS TOPPED THE PREVIOUS BAD EXPERIENCE!! Where to start…. Rude person on the speaker at the drive-thru was cutting me off as I was attempting to place my order. When I got to the window and handed the person my cash she turned around and was texting on her phone for a good minute before she decided to hand me back my remaining change that was incorrect. It might just be two pennies but it’s either theft or laziness. There is no coin shortage any longer! If it’s no big deal then why aren’t you giving people to pennies that moron their order. After waiting 10 minutes at the window I received all cold food except the mac and cheese which did not come with a utensil. The chicken was not only cold but had been sitting there for some time because it was dry and hard. This was at 5:00-5:19 going through the drive-thru on a Thursday. The person that the window was ignoring me when I told her three times what are correct drink order was and was giving me attitude as if I were asking for something unreasonable. What are they doing in there that they can’t seem to have reasonably fresh food during a peek at dinner??? Mind you there were only 2 cars in line.
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Siena Porter
Absolutely horrible service. I pulled up to the drive through said hello and was not served after 15 minutes of just sitting there I decided to go inside. I finally got to order and it was another 20 minutes of waiting afterwards the lady came up to me and said I needed to wait 10 more minutes just for them to make my Mac n cheese. I finally decided to walk over and asked them for my money back, I only had my drink and didn’t even get my food yet the lady refused to give me my money back even though it was only $12. The young woman continued to give me very rude looks and kept rolling her eyes at me, even though she was in the wrong. I hope this gets sealed with considering it wasn’t that long ago.
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