Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 968 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
45 N Northwest Hwy, Palatine, IL 60067
Phone: (847) 358-1700
Hours
| Sunday | 11 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10:30 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Menu
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Menu Photos
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Reviews
Matt Drazkowski
Always has long lines in the drive thru during dinner hours but the food is always great. Being going to this location for years never had a complaint. I would recommend this restaurant but maybe go in and order when it’s dinner hours quicker that way.
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Caitlin Driscoll
Ordered online through the app, went to pick up the order – the food wasn’t ready but at least it was hot so we were ok with that. We got home and saw we were missing 2 strawberry biscuits. It was pretty late so we didn’t go back. We returned to order more food another day and told the manager on duty that we did not receive the 2 strawberry biscuits from our previous order (her name was Seema, I think), we had the online receipt and tried to show her but she wouldn’t even glance at the receipt, She refused to give us the biscuits and said we should’ve immediately called the store or came back that night and there was nothing she could do. We were frustrated with her customer service and she even went as far to say she can’t give us food without us paying, uh we did pay for it and we never got it. Very rude so we left and probably won’t be back. Ridiculous that she couldn’t give us 2 biscuits when we already paid.
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Daniel Park
Dinner time so long line drive thru.
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Nathan Lidgett
Update. After the last visit I didn’t go for months because I was soured. Figured I’d try again. Not only did I not get my extra biscuit. This is what I opened to. Cold, burnt and some gross supernugget. Plus my Dr. Pepper tasted like your poured it from a two day open two liter. I paid to ruin my lunch break. Awesome.
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JuJu
Tall boy in drive-thru doesn’t say ONE word. Sticks hand out window for money. Not one word (does speak btw) but won’t. Despicable customer service. Lost customers.
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Joe G
Good Popeyes food, but is more greasy and dried fried from this location …The ghost pepper wings was something we tried and it was not that great. The sides were better, with rice and beans, mashed potatoes with Cajun gravy. The popeyes app rewards is not accepted here so buyer beware.
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Derrika Gise
This is by far one of the best Popeyes I’ve been to. I can tell that when the owner is there and involved the food is made with a little extra love. I only go through the drive-thru but shes always in the background greeting me with a smile. I can tell she’s grateful for her customers and that makes all the difference these days. Sadly I’m not working in that area anymore but if I’m passing by I will gladly patronize this establishment again.
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Rafeal Yarber
Order 5 pcs deal asked 4 fresh chicken because I like hot chicken they said no problem chicken not hot at all.. this was on a Friday 5/20/22.. trash & the rice was hard
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Marie Martin
She didn’t give me my receipt after I paid. She just walked off And, then she calling my number like I’m supposed to know what number is on the receipt she didn’t give me. For a 12 pc. The large side of mashed potatoes is too small.
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Kathy Hicks
Our final attempt to find a popeyes with good food and service. Chicken was good. Red/beans rice below par And they had no fries. Poor management but better than one in Mt prospect which is horrible
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