Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 546 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1723 E Main St, Prattville, AL 36066
Phone: (334) 361-5250
Hours
Thursday | 10:30 AM–10 PM |
Friday | 10:30 AM–10 PM |
Saturday | 10:30 AM–10 PM |
Sunday | 10:30 AM–10 PM |
Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
Tuesday | 10:30 AM–10 PM |
Wednesday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
William Plummer
Great friendly staff. The Host Peppers are the bomb. Great taste, great price and very tasty. I hope they will put them on the menu full time. Great chicken all the way around.
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Tyler’s Travels
The food is really good, but the management and many of the employees just need to go. The past 5 times I have been there, (drive thru and going inside) I order the same thing. 5 classic tenders, and I have gotten SPICY. 5 times…. And I asked for what I origanally ordered and they said, “no, just eat it it’s not that bad” and I was being super nice dispite my anger. But being told to just deal with it is not ok, seeing as I’m paying for it. These people have been rude and forget they work in customer service. honestly a waste of time and money. I recommend others that are a bit farther away. Don’t waste your time or money here. Unless you wanna get treated like you’re worthless.
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Brittany G
There was either a bug or dirt stuck under my drink lid. I asked the girl at the drive thru to please make me a new tea. She said no. And closed the window. She said that isn’t a bug… all our lids are like that. Sometimes I’m just speechless. Lol
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Us Them
Not sure what kind of management team runs your millbrook and Prattville locations. Every time we go to get take out. Takes foreverrrrrr. They pull you up. And you wait. Long time. Also they dont know how to order trucks. Today one location out of tenders. The other out of fries. Must have gotten managers out of a cracker Jack box, because they sure dont know how to manage a restaurant. Sorry but truth hurts. These 2 locations have been like this almost 2 years. Yall can hire better folks popeyes. Your loosing sale after sale becausenof bad management and bad running of a restaurant.
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Carolyn Wolf Shippen
“Y’ALL READY FOR THIS?”
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Donnie Anderson
Ordered thru app at 6:30 to pick up at 7:15. When I got there they told me they didn’t have my order. After showing them my receipt they found where we ordered. Didn’t have 2 of the items so after 40 minutes of waiting I left and canceled my order. Restaurant looked bad in cooking-prep area. And the manager wouldn’t help the workers because she was on her cellphone the whole time.
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Joy Williams
I ordered ghost pepper wings and they tasted totally different from other locations.
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nathan baxter
So I was the only customer at the time. I was overcharge which was not an issue they fixed that and I didn’t even have to say anything. Then I was given my food after time which was fine as long as the food was hot and fresh. I live maybe 6 min away fries were mushy and they forgot my large side for one of the combos completely. And the tinder were the wrong style. The phone number to the restaurant is not being answered so this is why it’s getting a Google review. The 2nd star was for the person saving the overcharge well done on that all others is unsatisfactory.
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Koisa Woodard
Customer service was good ordered a 2pc meal got it home and there was a hair in one of my pieces of chicken not just on top of it but like cooked into the batter of the chicken.
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patsi ringsdorf
Had a sweet,efficient lady named neisha (store 7370,Prattville al) working there.she was training a newby at the register,checking on orders from the back,all over ,I’m assuming she is a manager,if not she should be. I was buying for some neighbors fighting a cancer battle and got one item for myself. This observant,customer loving lady made sure my one item was in a separate bag. This employee is very rare these days.and before I retired,in the restaurant and fast food all my life. When I retired,I had 23 stores in 8 states as supervisor..so I know we’ll of what I speak. Never go to KFC again,it’s Popeyes for me.
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