Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 385 reviews, the restaurant has received a rating of 2.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
2725 Farmstead Wy, Suwanee, GA 30024
Phone: (470) 497-5667
Hours
Sunday | 10 AM–10 PM |
Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
Tuesday | 10 AM–10 PM |
Wednesday | 10 AM–10 PM |
Thursday | 10 AM–10 PM |
Friday | 10 AM–11 PM |
Saturday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
khask7
Extremely bad experience…was there one afternoon for pickup. There were 3 employees all together but all of sudden only one lady was left who was not only taking orders was also cooking and fixing sandwiches etc. Nothing was available so there was long wait time …I mean really long wait time . It took me more than half hr to get my order ready…she was out of chicken sandwiches, hardly any fries were left . She even didn’t apologize for the delay or had any courtesy…to my surprise it’s all happening “under new management” Popeyes should close this location ASAP and ban the owner for any future investments.
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connie leal
Terrible experience at this location yesterday! I waited at the drive thru for a while, got out of my car and asked the man that was washing the floors if someone was going to take my order and he said “We are closed.” It was 9:20 pm and they close at 10:00 pm. I asked him what time do you close? He said “All of our food is gone.”
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Rao Fu
I am absolutely furious about the deplorable experience I had at this location of Popeyes. Their drive-through service was a complete disaster, filled with an utter lack of respect, unprofessional behavior, and mind-numbing incompetence. Brace yourself for the infuriating details of this appalling ordeal.
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Anna Reyes
Twice back to back my order was incorrect, when I called manager who refused to give her name on 5:00 pm shift she told me I had credit for a 12 piece wing, I went back a week later no one knew what I was talking about I ended up paying again, ordered 8 piece mild get home and it’s hot!!! Called to report wrong order manager as she said that. On shift on 8/25/2023 at 7:00 pm told an employee who answered the phone that why did he even pick up phone, I asked to speak to manager she said her name was Sheraine but laughted as she said her name, extremely rude and unprofessional I will never go to this Popeyes again. I’m also calling health department as I witnessed some gross stuff as I was at window drive thru
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Maddison Goldman
I have never eaten at Popeyes before because I never eat fast food but my nephew begged me to try it for months and I promised to on his birthday. We waited for one hour for our food. The people that work here are plainly said just ghetto and no manners. No wonder they can’t even take an order. We got food we didn’t order and when we let them know they had attitudes and acted unprofessionally. I bet they are the type that spit in peoples food. The store was closed but they opened it for a friend who showed up playing very loud music and he went straight in and sat down while we and other people ate in the car. They probably don’t even wash their hands when they go to the bathroom. No one should eat here until upper management hires new people with brain cells.
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Jimmy Jones
Waited over 30 minutes in the drive through. One employee made 3 trips to his car vaping while we waited. We were in line at least 15 minutes behind 2 cars that were asked to pull up to wait for their food. At the time I paid I was told to pull up because they just dropped my food in the cooker. Not sure why they waited 15 minutes to start cooking. We left without the food, im not sure I would trust eating there until they get more training. It is a new location, you would think a company as big as Popeyes would train their folks before they open. I won’t be going back there anymore.
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George Onyegbule
I went to the drive-through and order a chicken sandwich meal, and I noticed that they didn’t put the sandwich in the bag. I walk into the store and let them know that they forgot got my sandwich and they have the audacity to have an attitude?! It was my fault that you forgot my sandwich in a bag? It wasn’t even busy, only one car was ahead of me in the drive thru. Come on Popeyes do better!!!
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Dan Boling
When I pull up to this drive thru I am only 30% confident that I am going to be acknowledged, and I am 100% sure that if I am, it is not going to be an enjoyable experience. I genuinely do not understand the issue with blackened chicken tenders – if you do not want to serve them just remove them from the menu. 75% of the time I am told they don’t have them, when I know it just takes them a while to make and they don’t want to deal with it. Always willing to wait as I know the struggle of making things fresh, but this location is horrible. Every time I am craving Popeyes and pull in to this restaurant I am mentally prepared to not be able to get what I want. Please go ahead and close so something better can take over.
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Phillip Guerra
I wish I could give zero stars. This place is a joke. They do not tell you the receipt printer is not working. That would have been helpful to know as I get reimbursed for lunches. When I asked for one, I was told it was not her problem. This kind of attitude is is how rage incidents happen. This is on top of them being very well known locally for being exceptionally slow. Does it really take 16 minutes to get from driving up in line to paying for your food with only 4 cars ahead of you?
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Lauren Estes
Sat in the drive through for 10 mins. No one came to the speaker. Went to go inside and the door was locked. It was 11am so they were clearly supposed to be opened. This has happened twice now. No clue what’s going on with this location.
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