Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 647 reviews, the restaurant has received a rating of 2.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1, 18 Lackawanna Plaza Ii, Montclair, NJ 07042
Phone: (973) 783-3500
Hours
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–11 PM |
| Monday | 10:30 AM–11 PM |
Menu
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Photo Gallery
Reviews
marc alfano
There’s a reason this place is rated so low. Stay away! Ordered spicy chicken sandwich and had nothing it was supposed to have in it. Fries were sitting there for God knows how long and the girl who took my order couldn’t stop talking to the other employees long enough to actually focus on taking my order. Place looks shut down and probably should be. Steer clear
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Alvin Massy
Went here for the ghost pepper wings. Not what I was expecting. Mild at best of not close to not even being spicy. In addition, this place needs a serious face lift… like badly. I will not be back to this location unless there is an upgrade to the facility.
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Aisha Brookins
I just wanted to say thank you for hiring people like Keya and Aljuwan. I came to this location Popeyes very late and these two employees were smiling and so eager to help and with such amazing hospitality! Please give them a raise! This is what we need In our community people like these two that care! Thank you for being such amazing people and for having great customer service!
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Tanya Jl
If you’re going to order from this location don’t do it through Uber eats. They won’t give you all the items you paid for. And they definitely don’t change their cooking oil regularly. So I’d recommend picking up your food in person.
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Joy Dowling
I love my chicken from Popeyes lol, the food was delicious, fresh and hot. The cashier Keyaa was amazing and very helpful. You guys WILL BE SEEING MY FACE AGAIN ! Thanks again staff and Keyaa.
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Stephen Hoebee
I know what it’s like to manage a Resturant, and a high volume one at that, so I know what the difference between a “Karen” and blatant food safety violations. And what I saw made me so upset as a restaurant manager how BASIC food safety was simply ignored. Not only were no gloves used, but I witnessed employees using bare hands to grab chicken, and then grab shrimp (cross contamination). Not only this, but the manager sat on the prep counter to take orders. (Food surface violation). They also had a sanitizer bucket from 8/28 (today is 9/2) which means one of two things, the bucket was never changed or the bucket was never washed On top of this, when I voiced my concerned, nobody acted the least bit shocked. I know as a manager, that the second someone pointed out a food safety violation, I would be on top of that because food safety should ALWAYS be the number one priority. Absolutly shocked and disgusted by this. If it weren’t for someone I know ordering food there, i would’ve walked out. I pray someone sees this before someone gets sick or worse.
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Joseph Potenzone
Frequent/loyal Popeyes customer here! This is without a doubt the worst Popeyes franchise I’ve ever been to. It is so mis-managed, I don’t know how it’s still in business. As another reviewer wrote, there is a sign on the entrance with old post-pandemic hours which are inaccurate. It’s old and dilapidated in a strip-mall that is abandoned. They allow you to order green beans on the app but the company no longer serves it because of Covid. The last time I went, they were out of cole slaw! Tonight, I was greeted by an excellent employee who actually started doing a Quality Check on my $60 order. She added a couple extra sauces which would have made the order perfect. Instead, her supervisor reached into our bag and actually took the sauce out. Turns out, the manager ended up ruining the order. I had to bite my tongue and walk out. There is a much cleaner, more modern, and better Popeyes a 5 min drive East on Bloomfield Ave in Bloomfield. That one may be more crowded but the quality is there. Avoid this Popeyes at all costs. Even though it’s much closer to me, I’m never going back.
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Gee Cee
Big Puddles of water by the entrance should of been my big WARNING sign, but I was so hungry, I overlooked the puddle my family and I had to cross. I placed my order and I was told I had to wait 10 minutes, okay 50 minutes later I’m asking about my order, young lady behind the counter seemed bothered I asked, but I waited patiently for 40 minutes on top of the 10 I was told. The employees were having a good time amongst themselves as if they were cooking in their homes for friends, very unprofessional. The crew manager was just walking all over the place as if his crew had everything under control, clearly not the status this particular day!! If you’re close to this location!! Just drive another 5 miles and I’m sure you will eat, return back home and you will beat the time served at this Popeyes..
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Rick Alonso
My family and I are not big on eating fast food, but we received a Popeye’s flyer in the mail and decided to give it a shot. I went to the Popeye’s in Montclair. The staff were friendly and the place was clean. I ordered the 10pc mixed signature with 2 large sides and 5 biscuits. I selected the mashed potatoes for my side order. The chicken was crispy and very tasty . The mashed potatoes were a big hit as well. I would recommend this location and the food. It might be another 2 years before I eat fast food, but I will keep Popeye’s on my radar when I do.
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Matthew H
Stood there for 5 mins waiting for someone to take my order. The guys were talking and joking in the back one guy made eye contact twice…. nothing. This joint needs to just get closed down.
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