Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides. Based on 894 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
620 W Main St, Norwich, CT 06360
Phone: (860) 383-4969
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
marcia wilbur
This is by far the worst Popeyes I’ve ever had the unfortunate experience to buy food from. The first time I went to this Popeyes I had to wait 40 minutes. that’s understandable the first time right. I noticed that anytime I went the line was long, even when I just had a mobile order to pick up. Ultimately I had a Mobile order and when I went to the store about 40 minutes after the order was placed, they told me they hadn’t any chicken and asked me to come back in 15 to 20 minutes. That would be an hour to wait for the order. This time I ordered two chicken sandwiches and it took a half an hour and they hadn’t started making the sandwiches. I don’t understand how the store is so grossly mismanaged. just close it! you’re taking up space where something decent could be. Your staff is incompetent and makes excuses about the tech to someone who has a degree in computer science. Let’s just say there are lots of opportunities for improvement here like – close the store, try to find someone who can handle the job.
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Stephanie Jones
The food was good and stayed warm for a very long time. Mac and cheese to die for. Their new sandwich is delicious. The strawberry biscuits they have as a summer deal aren’t worth the price, though.
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Faustaud Shatterstone
Service was ridiculous in the drive thru. They take an order and serve that 1 customer at the pickup window before even taking the next customer’s order. The biscuit was like hardtack, the bread for the chicken sandwich was old, the chicken on it was dry, the sweet tea was watered down to the point it had a hint of tea. Absolute waste of time and money. Avoid this place. Go to literally any other chicken place nearby or even a place that just has chicken and it will be better.
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Masuma Shabnam
They charged extra in the kids menu for drinks, didn’t gave napkins and sauce. To complain I called the store manager, they said they will refund the extra charge they didn’t. When in the counter, I checked out… They said they ran out of kids drinks, which is a replacement but still they charged. It’s the worst Popeyes service so far, I got
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kevin casady
The fast-food fried chicken competition is fierce no matter where you go. Popeyes, KFC, Chick-fil-A, even the gas station, has fried chicken, making the burger joints step up their fried chicken sandwiches game.
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Carl B
Well, it’s fast food! So here goes. The counter help was exceptional as well as pleasant which usually isn’t the case. Staff seemed to work well together given the AC unit in the cooking area wasn’t operating.
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D Crouch
Hit the drive through a couple of times while I was in town and the food was good and the service was pretty quick.
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Greg Boyd
This is what a two piece white meat meal looks like after waiting in the drive thru and paying over $10 for the combo meal. Obviously wrong; and the associate at the speaker just yells “POPEYES” when you pull up. If you wait a minute to figure out what is going on you’ll get a repeat “POPEYES!!!” Zero customer service skills here and zero quality or care about making accurate orders. Will scratch this chain off my list for quick stops.
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Mark McGuire
Doordash & Uber delivery drivers have to be able to pick up their orders ASAP!!!
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Gang Yue
Standing in front of the counter for five minutes, those people acted like they didn’t see me, I asked them why no one took my order, they said they were busy, but there were no other customers except me, this is not the first time I encountered So far so good here, the state of the service here depends on the mood of the staff! This is the worst place I have ever been.
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