Low-key mainstay serving up thin-crust & pan pizzas, plus beef rolls, sandwiches, salads & wings. Based on 109 reviews, the restaurant has received a rating of 3.9 stars. Price $$
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
1603 N Raynor Ave, Crest Hill, IL 60403
Phone: (815) 722-1616
Website: http://pizzasbymarchellonicresthill.com/
Hours
| Sunday | 11:30 AM–9:30 PM |
| Monday
(Labor Day)
|
4–9 PM
Hours might differ
|
| Tuesday | 4–9 PM |
| Wednesday | 4–9 PM |
| Thursday | 4–9 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Menu
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Reviews
Nicole George
The best pizza, other pan pizza does not compare. I have never had a bad meal from here. This location makes perfect, tasty pan pizza and it is so much better than other.
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Deon
The pizza here is very underrated and tastes the same as it did years ago. The gentleman and woman there were very nice and had our order ready in a reasonable time.
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Brett Kelly
I was pretty excited to give this place a try, especially seeing how close it is to my apartment! Unfortunately, my experience was concerning at best and alarming more than comforting. The pizza I brought home, simply put, had only one redeeming quality; the disinfectant baking process induced by the temperature of the pizza ovens. The restaurant itself is atrocious and absolutely filthy. Fly traps overloaded with dead flies, oozing brown marks coming from the ceiling, broken, molding glass-top coolers in the public spaces, several week/month old news papers strewn about the common areas, sticky floors, and (most concerning) a complete lack of food safety techniques in the kitchen. Multiple uncovered, unbaked pre-prepped pizza pans were stacked on prep surfaces, open toppings and cheese containers that had to be waved at to push flies away, very visibly dirty prep surfaces and appliances, the list goes on. In another strange twist, a girl presumably less than 12 was running the entire kitchen with someone else (presumably less than 15) helping. Both were not wearing PPE when handling raw ingredients. One of the two stepped away to use the restroom and very obviously did not wash her hands or use any hand sanitizing solution before going right back to the pizza prep line. The only person old enough to hold a drivers license was managing all of the deliveries and leaving the two girls alone for large chunks of time. I understand that businesses of all types have been struggling with staffing over the past several years, but I’m afraid that this pizza place is going to end up with either a labor or illness-inducing lawsuit if these things can’t be improved immediately. I don’t believe this place would currently pass a health inspection if conducted.
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Carlos Hernandez
Actually makes the pizza the way it’s supposed to be. The regular crust not thin or even cold. Has the ham roll instead of only beef.
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Darlene N
the food is always great but the hours of operation are always up in the air. Mkre thsn a few times we will call and order within the last 1 to 2 hours and have to ask if they are taking orders. Every time they say yes, but you have to get there within 20 minutes because they are closing early. One time, we were on our way to pick-up an order and the gal called us 3 or 4 times in 10 minutes to come pick it up so she coukd leave. It wasnt even close to the posted closing hours.
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Dr. Brandon Gonzales
Have not even tried the food but basing this off service. I ordered this after seeing the owner at Dairy Delight across the street yesterday. He told me to order the beef roll when I try this place out. Today I decided to order the 12″ roll and look at the menu on their web site and see it is 12.99. the man on the phone gives me a price of 16.19. When I arrive at the store I ask the gentleman, who turns out to be the manager, that the price on their web site says it is 12.99. He proceeds to tell me that the crest hill location does not have a web site because “they do not have a computer.” I show him the menu and he says that is not us. Horrible service and questionable billing. I’ll be going back to Lucanos. I suggest you do the same. Also the coupon on the box has the web site…..
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Steve Rabenda
Worst customer service every. Lets see first tried placing a take out order sat on hold for over 10 minutes not even on hold technically listing to the employees talk and goof around instead of doing there job. Then after I had to repeat my order multiple times because it’s apparently to hard to do your job and take the order a customer is giving you I also had to remind him to give me a total and take address because it was for delivery. I mean I mine as well just be on the hourly pay roll at this point since I have to do the employees jobs for them. I was finally told totally and after hanging up realized I was over charged by more then $30 after doing the math myself. When I called back to question it I was screamed at told I was wrong because the prices they have listed aren’t the real prices. Well that just sounds great didn’t know prices just changed from what is the listed price and not even by miniscule amounts. After all of this I was then told to come up there and fight him before being hung up on. As a restaurant manager myself and the way the phone was even answered in the begging I’d definitely work on employee training and your SOPs because apparently your employees don’t know how to do their jobs.
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R
Ordered a 12 inch got delivered and was slightly burnt and super salty delivery guy said $20.04 gave him the money and then looked at me and said where’s the tip I only had $30 in my cash register for my clients so I could only give him the exact change but I gave him $5 any way and said we live on tips I understand that but I only had $30 in the cash register won’t order ever again from them. Been a client since I was young but not anymore
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Jellyroll28
Listen, this place has great pan pizza and beef rolls. The people with the bad reviews on here are being petty, as with the usual “telephone tough guys” of todays world. It’s good stuff and a fair price. The ends on the beef rolls are my favorite, with the cheese oozing out and it gets that fried crispy chew on it. The pan pizza it great to, so full of cheese and butter goodness dough. It’s a great place.
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Stephen Talaga
The pizza didn’t taste that good, we were overcharged for a spinach roll. When my wife called to inquire about being overcharged she was told that she did not order it correctly. When my wife asked to speak to the manager she was not allowed and that if we were to order keep going to order in the future she would take care of us. We will never order from them again.
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