Based on 104 reviews, the restaurant has received a rating of 2.8 stars. Price $$
Address:
6376 Ridgewood Ct Dr, Jackson, MS 39211
Phone: (601) 665-4632
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Reviews
Lee Fanshier
Would give zero stars if possible. Went there to have a nice meal with my family at what I thought would be a nicer Mexican restaurant. We walk to the door and see a Parental Advisory sign posted like what they put on a CD case (see photo). Little did we know that Papitos turns into Club Hood Rat at 9. Do NOT come here for a family Mexican restaurant as it is anything but that. After reading the other comments I’m very glad that we took our business elsewhere. There are so many other options and this will never be one for us again.
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Briana Wilson
Worst place ever to eat!! I’m usually not one to complain. But it was an all around horrible experience! We made 3 orders and they told us 15-20 minutes. We picked up in 15 minutes and the food was already cold. The chips are stale. I called to try to request the food to be remade or a refund. The “manager” was very rude. I asked to talk to someone over him and he refused and told me there’s nothing they can do not can I talk to anyone else. Will not return! Please drive the extra 5 miles to the Papitos a little farther down.
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Justin Fleming
I wish they had a 3rd of a Star. This has to be the most unsanitary place I have been to in a long time. Restrooms were horrible. Shortly after we were seated for a party, we had a special unwanted guest (José the Roach) to appear unexpectedly on the table waiting to place its order as well. Manager took off gratuity for the incident for the appearance of the unwanted guest. It did take a while for the waiter to get our orders correct. We didn’t even get a refill on our drinks. Some of the customers even had to walk to the bar, order their own drinks, and then return to their table. Customer service was at its worst. The manager promised to discount our tickets. He did not do as promised. I will NOT be giving them any more of my business.
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David Rich
Wish I could give it 0 stars. Our food came out before we ever got our drinks or even our chips and salsa. Then, we still didn’t even have plates or silverware for our fajitas. The waitress ran our credit card for the bill of the table next to ours, which was twice as expensive. It took an act of Congress for the incompetent waitress and manager to figure out how to void that transaction and get us the correct bill. This all doesn’t even begin to describe the terrible atmosphere. They started blaring rap music and it turned into a club in the restaurant at 8:30. Couldn’t even hear ourselves talk. Go anywhere but here for Mexican food.
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Michael Hickman
In all honesty I went there tonight and here’s my whole experience. To be perfectly honest if you want to go to a family gathering don’t come here. I don’t understand why so many people come to this place in packs when the food is absolutely disgusting. Oh that’s right the Giant drink that they actually serve here. On top of that the food taste like it was cooked in cockroach enzymes. Jesus while I’m typing this I can feel my gag reflex taking control. When it boils down to it I do not see how they even remained in business because the waiter suggested a drink to my friend and it was some sort of colossal alcoholic beverage that was 13 bucks all she honestly want it was a martini but he brought this thing out. The waiters walk around suspiciously has if they know that some of us are going to get up and walk out. I don’t know who’s going to read this I don’t know who’s going to vote this but honestly I hope this place gets shut down because it is truly that bad in the food is expensive for the disgusting taste that is so bad you might as well be eating dog food out of the can
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Arequetta Kelley
I have never left a review before but this restaurant needs one. If I could.give it a 0 or negative stars I would. The silverware was dirty. I was on a date and we bother ordered a dish with chicken. The chicken wasn’t season and was very dry. I told the waiter and the manager took my plate away but left the other dish. When I told the waiter we both wasn’t satisfied he told me well the manager took 1 meal off already and he walked away. The manager never apologized or asked if we wanted anything else. I will never return and I honestly do not understand how they have customers. I sat and watched people returning their plates because they were unsatisfied. The bottom line is THIS PLACE SUCKS IN ALLLLLLL AREAS!!!!
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Courtney Huie
I wish there was a way to give 0 stars, but I had to give at least one in order to write this review. The hostess was very rude- she barely spoke one word to my boyfriend and I from the time we walked in the door to when we were seated. We sat outside on the patio, which was an extremely depressing environment due to no music or any sign of fun or liveliness. We ended up leaving after waiting almost 15 minutes for someone to come get our drink orders. On our way out, we had to walk through the restaurant and passed many staff, including the hostess who seated us. No one said anything to us on our way out. I am glad we left and went to Jason’s Deli.
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Kimberly Ferdinand
Actually, I would give them a zero. Customer service is non-existing. No respect for customers; services $16 drinks in plastic cups and tell you that they do not service drinks in glasses on Thursdays; and, forces people to pay for food and drink once ordered eventhough customers cancel their orders due to piss poor service. Calls police over $3 when you pay for unwanted food and drinks and they fail to charge correct price for drink despite your this satisfaction. In a nutshell, DO NOT EAT HERE!!!! Margaritas is ten times better to include food, drinks, and service.
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Ann Phillips
Food was totally disgusting it’s like they put extra hot sauce or something super spicy in the beans and stood there and watched to see our reaction then began laughing it was to young waiters. I’ve review alot of food places from mom and pop I usually don’t write a review on this site but this place is not only childish but dirty and the food was horrible bland besides the joke played by those waitress my pallet was off for 3 days. Do not purchase the over priced mixed drinks they water the liquor down. Seen them do it while walking up to the bar to have my drink fixed
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marylou brown
We found this delightful Mexican restaurant when we evacuated Florida and came to Jackson MS. Staff were friendly and our waiter was excellent. The food was great and served nicely. The owner made it a point to welcome us and talk about the hurricane. Affordable, ambience and fun. Cannot say enough good about Papitos. Just wish he would open one in Tampa Bay area.
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