For Papa Johns Pizza in Decatur, IN, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (260) 728-7272 for delivery or stop by S 13th St for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 229 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
620 S 13th St, Decatur, IN 46733
Phone: (260) 728-7272
Website:
Hours
| Sunday |
10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
| Friday |
10 AM–11 PM |
| Saturday |
10 AM–11 PM |
Menu
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Reviews
David Willis
First time online order, I messed up. I called back and mgr was more than understanding so helpful. Plus the crispy Parm crust was outstanding. Excellent pie!
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Randee Mitchell
We have ordered from this Papa Johns for the last 4 years consistently. Never had an issue. Despite being prompted to make the order through a 3rd party source the people on the other end are always nice and I have never had an issue placing an order with them either. I live further away but they meet me in the middle for delivery and are the only ones that offer to do so (& yes I tip well for them to do that for us). Which has honestly kept me ordering through this particular store. The app, and online ordering are user friendly. Zero issues there either and we use it often. The food is always consistently good. I’ve never had an issue here either as far as quality goes. The owner is very nice and personable. We also really enjoy his signs out front as they are comical always.
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Danielle Chilcote
The waiting area is very small. When it’s the dead of winter and there are 3 people waiting, you have to wait outside in the cold. Otherwise, pizza was great and service was great also.
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Laurene Logan
I had trouble redeeming my gift through the app so I called. The lady that answered transferred me to ‘the front desk.’ The guy who answered was rude and impatient. He kept asking me if I wanted to place an order because that’s all he had time for. I tried to explain that I did but I couldn’t redeem a code. Then he told me “Lady, I don’t have time for this.” I asked him if he was really going to be that rude to a customer and he hung up on me!!! I love Papa John’s. But I’m deleting the app and won’t order from the Decatur store again. I cannot believe how rude he was and I won’t be spoke to like he did.
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Michael Burriss
Great service and food about 90% of the time (All places have an off day here and there).
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Cristy Scott
They are given 1 star for their customer service, pizza is great. Had a coupon and tried to order online, there was no option to pay with cash. So I called the store, it was a third party and they proceeded to tell me they had no option to pay cash either. So they put me through to the store after I was very confused, when did cash not become an option? The manager answered and was like how can I help you, so I told I was trying to order pizza and he was like yeah there is no option to pay with cash, so you have to order through the third party or website, so I’m hanging up now. Your signs might be clever sir but you are completely rude.
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Ashley Thomas
I ordered online for delivery, web said 25-35 mins. I waited a whole hour. I called the store to find out what was goin on. The guy who answered was super super rude to me said all he can tell me is it is on the way. I literally live around the corner. I was in mid sentence of asking how much longer I should wait, and the rude guy hung up on me!!! I understand they are short staffed as everywhere is, but to be rude to someone trying to find their pizza after working five 16hr days in a row in Healthcare and didn’t want to leave the house, was uncalled for! We are all exhausted and burnt out, don’t like your job, get a new one!
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Norma Whitacre
Our pizza was soooooo good! We love Papa John’s! We do not live very close to one so when the opportunity arises they never disappoint. Management was very friendly and upgraded my pizza to a larger size that was cheaper than what I originally ordered.
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Abby Crumley
Very friendly staff, went above and beyond my expectations! Delicious food as well.
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T.M. Berning
The pizzas were ready on time and they were hot and delicious. The employees were polite. Brendan is awesome! I never go anywhere else for my pizzas. Definitely worth the 20 minute drive despite the constant comstruction!
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