For Papa Johns Pizza in Salem, VA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (540) 387-1122 for delivery or stop by W 4th St for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 255 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
221 W 4th St, Salem, VA 24153
Phone: (540) 387-1122
Hours
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Flu
Delicious pizza. Affordable. Always ordering papa johns pizza since i tried it in UAE. Chicken wings is too small.
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Chad Mays
Probably the slowest of all of Papa John’s locations. They seem to always forget part of your order or the sauces you’ve requested. Always missing about $10 worth of product every delivery. I’ve started carry out to ensure everything os as it should be. The biggest problem with this location is certainly the quality control.
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Mark Stevens
Placed an order for a small corporate training session (6 pizzas)—I messed up the online order time and called the store and Mattie was very accommodating and fixed the delivery time along with an advance call telling me the order was ready. Afterwards she promptly emailed me the receipt which I misplaced. Her customer service was exemplary and she is to be commended.
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Rachel Graham
Well that will be the LAST time I order papa John’s, my pizza was cold and it was wrong on top of the fact I waited 40 minutes once I got there just to be given a wrong cold pizza. Called to tell the manager and got told they would make me a new one and deliver it to me to work, which didn’t happen and when I called again I was told there was nothing they could do. Waste of my money and my time! Will not return there.
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Crys McKinney
Not sure why they have no drivers. I did an order around 8:40, and the manager called me saying they don’t deliver this late anymore. Evidently he’s running the entire place solo. Guess I will be going to a local restaurant instead. Very saddened about this. I’ve been a regular customer for over a decade.
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Rebecca Purdy
Ordered delivery for a working lunch with my colleagues, but door dash sent it to the wrong address. The Salem Papa’s team not only made it right, they were also very professional about the whole mix up. The food was delicious as always (I have never had it disappoint me). The impeccable service was what really stood out with my most recent interaction. Well done Papa’s. Well done.
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Angie Woods
Can be the best pizza. Service however deserves minus zero. Ordered on line over hour later hasn’t showed up that it’s even being made. A joke!!!! In ten weeks happened 8 times. SERIOUSLY?!?!
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Stacy V
Overall a bad experience. Ordered online, est around 60mins. Took about 1.5hrs to get somebody else’s pizza order. Had a different name and address. Driver was friendly and apologized and said he would get our order. Called store to inform them, thought it was being remade. Got the replacement order pretty quick, so I was going to let it go. But it was not remade, pizza was room temperature and already getting hard. Called the store and was told they are busy, backed up and I could not talk to management due to them being on the phone with similar complaints. Requested a call back, even on the online survey multiple times, no response. I’m done with this place, pizza been going down hill for years. Other places we can order from.
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Thomas Belcher
This used to be a great pizza place, but oh have things changed! They are absolutely the worst in town hands down! First of all I was overcharged for my pizza so I went back in and brought it to the managers attention. After fumbling around for it least 5 minutes I simply asked her to put my refund back on my card and I would go elsewhere. She finally accomplished that ( I guess, waiting to call my card company and see). Then she rang me up again. I again told her to just issue my credit and I would go somewhere that cared for my business! She kept looking at her phone trying to figure who knows what. At this time she said the pizza just came out. I asked her for a customary discount due to the ridiculous situation. Once she got done fumbling with her phone, she abruptly turned around, ran to the pizza shelf, and grabbed my order slamming it down on the counter saying “you dont owe anything I took care of your entire bill.” At this point I told her that I didn’t want anything for free and offered to pay the new balance. She VERY RUDELY AND LOUDLY stated again “I took care of it.”
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Joshua Dixon
2 people working their butts off as is everywhere. Stop raising the price of new hires. Start rewarding the people who stayed and show up. Great pizza but when you’re underpaid and underappreciated and overworked, that’s grounds for business failure. Crank up these people’s pay and show thanks. Thank you to the 2 employees who actually gave a darn.
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