For Papa Johns Pizza in Richmond, VA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (804) 674-4300 for delivery or stop by Hull Street Rd for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 187 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
9811 Hull Street Rd, Richmond, VA 23236
Phone: (804) 674-4300
Website:
Hours
| Thursday |
10:30 AM–11:05 PM |
| Friday |
10:30 AM–1:05 AM |
| Saturday |
10:30 AM–1:05 AM |
| Sunday |
11 AM–11:05 PM |
| Monday |
10:30 AM–11:05 PM |
| Tuesday |
10:30 AM–11:05 PM |
| Wednesday |
10:30 AM–11:05 PM |
Photo Gallery
Reviews
Jaime Harris
Excellent customer service!! I ordered 4 pizzas and wings for a family night with specific requests for half and half pizzas. When i arrived the order was perfect but what stood out the most was your staff member Tia!! She greeted me upon entry , confirmed my special order and was so kind with providing me with plates and seasoning packets. Tia was very professional, mannerable and kind with smiles. She deserves praise and a promotion! That’s the type of service that wants customers to return and support. I just had to leave a review. Thank you so much Tia!!
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Dana Arnold
Totally disappointed today. I placed my order online at 10:50 am and a pizza arrived at 11:10 which would’ve been wonderful if it had been anything that I had ordered. I called at 11:15 to let the manager know I had gotten something completely different than what i ordered. He said it was his mistake and that he’d have another sent out. I waited another 50 minutes and still no pizza so I called again. The same manager said he forgot to give it to the driver on his last run but that it was leaving the store now. Finally at 12:40……almost TWO HOURS after I placed my order a very cold pizza was delivered. If there was ever a circumstance where a credit was due or maybe a “next pizza free” this would’ve been it. I was very polite on both of my phone calls despite my annoyance (and hunger) but I barely even got an apology from this manager. The driver was very kind and since it wasn’t his fault I felt obligated to tip him again for the second trip to my house so this was one very expensive cold pizza. You would just expect management to try to make it right after they mess up someone’s order like that but I guess my business wasn’t important enough. So with the additional tip, I paid $27.76 for a cold one topping pizza that I didn’t even enjoy. I wont be ordering from there again anytime soon. Like I said….totally disappointed today.
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John Williams
Today I placed a delivery order at approximately 3:40. I was told between 28 and 38 minutes. At 4:30 I called to check the status. I was told the delivery person had left the building.
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Evan Steele
I want to give a better review. I have been ordering from this spot for years, and no issues. I’ve had issues in 2/3 of my last deliveries. The thing that really bugs me is how the delivery drivers respond to you when something is wrong. Instead of being courteous and willing to solve the issue, they want you to just forget.
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Dee de Cheubel
I love big New Yorker foldable Pizza but what I don’t like is the 599 delivery fee did Papa John’s just keeps. How much of that actually goes towards the driver probably not much if anything at all
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Sarah Rannick
I ordered the heart shaped pizza for today and I can tell you it was not made with love…To top it off I pre-ordered for pick up at 12:15 and got a notification that it was ready at 11:55 so it sat getting stale and cold for 20 minutes before I even picked it up. Toppings were skimpy, didn’t much resemble a heart, and was much smaller than I expected. Quality at this particular location is not great on a regular basis but this was majorly disappointing.
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kelsey grey
we eat here often as it’s my kids favorite but after tonight, I don’t know if we’ll be back. the pizza was stale & something tasted weird with the cheese. & the wings…holy hell.literally swimming in a pool of garlic, my husband make me put a towel on the table so it wouldn’t leak everywhere & when I opened them it ran my kid out the room.they smelt so bad!
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Wendy Darnell
The pizza was great! The manager and staff were friendly, polite, and provided great customer service!
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Kenna “Kizzie” Hertsch
Please NEVER do this again. Its extremely gross to a person who fears germs. I can only imagine where this sauce cup has been. Place it on the side; if there’s no room, leave it outside the box!!!!!
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Katina White
This will be the last time that I order pizza from this Papa John’s. They clearly gave me the wrong pizza.
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