For Papa Johns Pizza in Baltimore, MD, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (410) 783-7272 for delivery or stop by S Hanover St for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts. Based on 214 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Takeout ✔️ No-contact delivery
Address:
1200 S Hanover St Ste 103, Baltimore, MD 21230
Phone: (410) 783-7272
Hours
| Monday
(Labor Day)
|
10 AM–12 AM
Hours might differ
|
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
Menu
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Photo Gallery
Reviews
sheri brown
It’s reasons like this is why I never ask a restaurant of any kind to redo my food especially if I can’t see you make it because you never know what type of people you’re dealing with, I would just ask for my money back. So the Papa John’s on Hanover St. gave us an old cold pizza. When we called them back and tried to explain what happened, the shift supervisor decided he wanted to be very rude. My coworker was calm throughout the whole conversation but shift supervisor Mike wanted to be rude, talk over customers and hang the phone up on customers instead of being professional. When we called corporate, I told my coworker to ask them if we can get another pizza from a different location since they won’t give us our money back plus I had a feeling they was gonna do something bad to our pizza and sure nuff this is what they decided to do, it look they shoved the pizza in one corner or they kicked the box across the floor and not only did corporate lie to us about having a different location make our food again, that same location thought it would be funny to do this to our pizza and they probably spit in too. And they refuse to give us our money back. Never in my life have I ever been through this before, completely disgusting.
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Solan W.
Thank you, Papa John’s on Hanover St, for reminding me why I do not order Papa John’s on my dollar. Maybe on the company card.
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Matt McClarry
Place is garbage.. Made an order, never received the order then it took them 3 months to refund the money after I called 3x a week and was lied to over the phone every call.. The last manager I spoke to said everyone I spoke to previously had lied and they never attempted to refund the order. They will never get anymore of my business.
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Ron C
I love Papa Johns…this location is consistently the most awful Papa Johns experience. For over 3 years I have given them a chance every 6 months or so and everytime it is somehow worse. Quality control is nonexistent. Expect undercooked pizza, with disgusting ingredients. It is really very very bad. It’s actually impressive how this location has managed to completely destroy Papa John’s for me. Stay far far away. This place needs to be nuked from orbit. It’s the only way to be sure.
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Shay Peace
I’d been craving Papa Johns for some time now. You know I’m beyond disappointed. It feels like I’m chewing rubber. The sauce, cheese and toppings are all below the minimum. I had a feeling it wouldn’t be great, when I called the customer service was poor. I ordered online and that was a headache as well.
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Aijia Yao
Very impressed with their pizza making/delivery skills. This was what I got after 40 mins wait. Wanted to give zero star, but since they refunded me, I put one star instead.
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Rosa Edwards
Very disappointed! I gave a generous tip. However, I tipped before receiving the services which was a big mistake. I am aware that things happen (especially in city traffic). However, when you call to inquire. You get an individual who treats the conversations as if you (the customer) are being annoying. I think an 1/2 hour late with delivery is excessive. I work at a hospital with limited lunch time. Therefore, delivery should be no later than 15 minutes of what was stated.
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Robert Hepner
How people think this is the best Papa Johns in the area is beyond me. I found that waiting on hold for 10 to 15 minutes was distasteful. I had to call seven times once I was hung up on the other times no one ever picked up the phone. I ordered three “overpriced” pizzas at 11:45am today and the time is now 1:25pm no one answers at the shop and the pizzas never arrived. This is the worst customer service I have experienced in a long time. Papa johns recording says over and over again how this is the flagship location and how they are a team and family; if that is what they are going off then that is terrible for a Papa Johns as a whole. This business should have new management. I’ll never order from here again. I called and had an instant and wonderful experience with Zella’s Pizzeria who were courteous and professional and the pizzas were not as expensive and I actually liked their pizza better. Papa John will lose out on business from others in the community if they keep this behavior.
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Rochelle W
I ordered over the phone. They told me it would be 15 min. I got there in 20 minutes and they hadn’t started making it. So i waited patiently in my car. When I came back inside later to get it, they said someone must-have took it so i had to wait for them to make me another. So i waited over an hour for my order only for it to be wrong. This time they forgot my pepperoni and didn’t offer anything for the inconvenience. Talk about upset, my kids didn’t even want the pizza when i got home because there was no pepperoni. Waste of time and money.
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Kristen Gale
Tracker doesn’t work. Took over an hour to get my food and it was horrible. Called twice spoke with a team member who was rude and not helpful at all. How dare papa John’s sell poor quality pizza at high quality rates.
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