Fast-food chain for Chinese standards, including some health-conscious options. Based on 775 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4121 Western Blvd, Jacksonville, NC 28546
Phone: (910) 346-1089
Hours
| Wednesday | 10:30 AM–9:30 PM |
| Thursday | 10:30 AM–9:30 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–9:30 PM |
| Monday | 10:30 AM–9:30 PM |
| Tuesday | 10:30 AM–9:30 PM |
Menu
Photo Gallery
Reviews
E S
Don’t get me wrong I like Panda Express and this place is pretty decent however I was just robbed in my last purchase. I took the family here and I wasn’t hungry but I thought I’ll just get a small order of shrimp. This place charged me over $6 for 5pc of shrimp. I’ll come back but I will never order a small serving of anything here. This place deserves a 5 star but at the same time corporate deserves a 0 stars. This serving size is straight up theft. Look at the pictures and see for your self. NEVER order a small entree.
Catherine
Most disappointing experience. I usually love Panda Express But this time it was the worst experience period the teriyaki chicken was burnt. The orange chicken seemed like it was there for hours. It was soggy and oily. And the worst part was not even that they forgot part of my order, it was the chow mein. It was so Raw and disgusting, it turned into paste in my mouth. And my mouth wasn’t numb from all the grease. I had already gone back and was already at work. I tried calling more than 5 times but nobody answered the phone. My lunch break was ruined and had to wait to eat until afterwards because this Panda can’t get their job together.
Alanna Humphrey
I just got the walnut shrimp bowl. It was more than $10. There were only 6 shrimp over a little bit of white rice. Maddening!!!!!!!
Rees
Not for sure who is the cook that makes the Teriyaki Grilled Chicken at this location. But they need to take a training class on how to grill chicken well done. It’s no reason for nobody to be paying for uncooked meat
John Kucinski
My wife and I have eaten here numerous times. Food is very consistent as well as the service. JoJo was especially pleasant today. Keep up the good work everyone!
Patricia Schaefer
Food is always good. We’ve gotten food poisoning a couple times but, it’s the only Panda Express nearby. And usually, they are really good about making sure everything stays very clean after incidents like that. Just make sure that the rating is over 97 on the window if you’re going. Really fast service, the staff is very competent. I don’t mind not being coddled as a customer because of that.
Hedaayah M.
The food and service are definitely a lot better than it used to be! Unfortunately today I did find a produce sticker on a piece of bell pepper lol food was still good though but gotta drop a star for that.
Chris Rave
They allow me to go through drive thru to pick up deliveries. This has allowed me while high risk pregnant and after my son was kicked out of daycare for his medical conditions to survive. I appreciate you guys for being so understanding and accommodating. Always friendly always excellent service rarely do I wait long and just very happy they appreciate delivery workers so much! You truly support our family <3 glad to have such amazing restaurants in this area. I can’t say anything on their food but based on the many orders I get I don’t think anyone in this area has dislikes with the restaurant also not one complaint of an order missing something!
Música RP
Clean shop! Food normal good – better than other fast food. Service was OK. Greeted when we walked in. Then servers seemed half asleep. But definitely glad to be greeted.
Kiley Jameson
Food is amazing but service is awful. I never write reviews but I had too because this was the third time this has happened to me. My husband and I do mobile orders because it’s easier than waiting in the express line at panda. Anyways every time I go in past my order ready time they have one person running cash register struggling to check out food orders from the line and from the mobile orders while they have 3 or more people making plates in the express line. Makes no sense. Anyways the person running the cash register is struggling to keep up and check out dine in customers so when you have a mobile pick up order you stand there and wait and don’t even get acknowledged while you’re food is sitting on a rack and is ready…. Every time I’ve had a mobile order I sit and wait 10 min or more even though my food is already ready and don’t get acknowledged at all. Tonight same thing but me and 4 other people were waiting for our already mobile orders and not a single employee acknowledged we existed. Had to literally go behind the counter and grab my food on my own same with the other customers….
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