***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe’s Penfield!
Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs. Based on 441 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
2150 Fairport Nine Mile Point Rd, Penfield, NY 14526
Phone: (585) 282-0785
Hours
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Robert Buckert
I came into this Penfield Moe’s location with nothing but average expectations. Little did I know, my visit would be anything but. It had already been a whirlwind of a day, darting back and forth across the county, running errands and such, and I was looking forward to some good ol’ Moe’s to fill me up and calm me down. Immediately upon entering, I was met with a hearty and genuine “Welcome to Moe’s!” and smiles across the prep line. As I perused the vast menu, I felt no imminent rush or pressure to step forward and was able to relax and make the proper choice: a bowl. As I stepped forward to begin my order, I was met by a spry gentleman wearing a pink hoodie that said ‘Good Vibes’ (how apropos) and a Moe’s visor, ready to prepare my food. A visor of all things – gotta love company pride.
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Nikki C
My boss and I came here for lunch today and I my god. The 3 guys working were all miserable. No sort of customer service at all. Throwing stuff around, having a attitude. The food didn’t look fresh either. Realized the one guy put both of my stackers on top of each other in one container, so when I got back to work me and my co worker had to figure who’s was who’s. Why not separate them. I know nowadays customer service has went out the window but I’m all set on returning back to Moe’s. Be grateful you have a job. Period.
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Tiffany Harrris
First time at this location and my food is on point, but most importantly the staff was extremely friendly when I stopped in tonight and was doing a great job!
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Jessica Hudson
Every time I do an online order to this location, it is never done. This last time, I just asked if my food was available and one of the staff members was incredibly rude to me. After that, I was ignored and others that came in after me are being assisted. This went on for about 30 minutes. Finally asked for a refund and left. I loved this location, but I think I’m passing on Moe’s for good. All the locations eventually just disappoint with the inconsiderate staff.
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Faith Hillestad
This location would fail a health inspection. So filthy. Nothing fresh or clean about it. Old looking food, ingredients and salsa bar near empty and messy. Grill also needed cleaned and the soda fountain was sticky. We skipped drinks. By the time we got home, I threw away my food because the more I thought about it the more grossed out I got. Did these employees know about food safty standards? The staff looked young and unsupervised and could have cared less. It was really unappetizing. We wont be back. Should have read the reviews first as it appears to be an issue for a while now.
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Nick Rogers
The home wrecker bowl was pretty good. But I feel shorted to spend $12 and only get 5 tiny pieces of steak. The girl making my bowl purposely took a single piece out and back into the container.. I was shocked . Very expensive for the quality you receive. Guacamole in east Rochester taste a lot better for a similar price.
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Gail Brown
Meh. We came for lunch. Service was haphazard & didn’t know how to prepare my request. Food prep area did not look tidy & grill definitely needed to be scraped down & cleaned. However, food was tasty. Just not sure it was worth it.
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Terry Bastian
This used to be my favorite Moe’s but there was a lack of supervision today and if I had the owners number I would have called them as I have never seen it such a mess! I dinned in, messy counters, messy salsa bar, no cups for salsa bar, no clean tables, garbage needed to be emptied. One guy was working the other two guys were sitting around talking. I bet the owner would have been appalled if they had walked in today. Btw it was dead in the resturant, so no excuse for the shape the resturant. I won’t be back anytime soon.
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Michael Yaeger
We ordered dinner for the family this evening online. Upon arrival, the order was not ready and missing. Due to an honest mistake, the employees apologized and ensured they would make the order right away. After the completion of the order, we were thanked for waiting and apologized to again for the mix up. On our drive home, we received a notice that our order had been refunded due to the long wait. We were satisfied with an apology and the urgency that was put in remaking our order. The refund was a testament to their great customer service. Thank you!
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Dan Kampff
Flies inside everywhere, food is gross. Chipotle is much better. Plus when you cut an onion take the skin off this picture is of the onion lol
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