We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 294 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1058 Keolu Dr, Kailua, HI 96734
Phone: (808) 266-4724
Website:
Hours
Saturday |
6 AM–11 PM |
Sunday |
6 AM–11 PM |
Monday
(Labor Day)
|
6 AM–11 PM
Hours might differ
|
Tuesday |
6 AM–11 PM |
Wednesday |
6 AM–11 PM |
Thursday |
6 AM–11 PM |
Friday |
6 AM–11 PM |
Menu
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Menu Photos
Photo Gallery
Reviews
Veronica Franz
I’ve been there 4 times in the last month and has been the BEST McDonald’s I have ever been too! Service is friendly, food is hot and fresh and quality is on point. Moved here from Texas and very impressed. Thank you!
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Lika
Ahhh not to bad but dey always mess up my order always missing something like forks how I supposed eat with my hands…. meaning da local deluxe
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George Mackertich
Worst McDonald’s drive-thru I’ve ever been to. It took 10 minutes for me to pay for my food, then they asked me to pull into a separate stall because the french fries weren’t ready. I ended up sitting in my car for 10 minutes plus and then went inside and they eventually handed me my chicken sandwich and french fries. I will avoid this McDonald’s from now on.
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Pilialoha Ching
The wait wasn’t long they got my order correct the service was smoothest the way through
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Delton lawrence Jr.
Drive thru service was the worst. Missing 2 burgers and wrong sauce for mcnuggets.
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Sweets Hawaii
A good clean McDonald’s. This is a recently renovated McDonald’s with good food. It is always a reliable fast food choice in Kailua. It is not as packed as the fast food at Kailua towne center. There also aren’t a lot if homeless at this McDonalds so it is pretty safe. Right next to the bus stop.
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Lei Day
The drive-through can be a little tight at times, but the crew tries to work efficiently with getting orders out quickly.
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maosi maosi
I like the app I do and I like the rewards program my problem with the app is that there are limited options like if I want my childs drink to be a large water cup I can verbally tell the person at the window but the option is not available in app. Ive had more than a few problems with this location getting orders wrong as well as rude servers at the pick up window who lie to you about availability of items. The cashiers at the back window are angels they show real Aloha the young newer employees in the front talk over you dont wait for answers and they have no empathy when they get your order wrong. This location has a lot of room for improvement.
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OrI oN
Only reason i gave it so many stars is because it’s a McDonald’s. Poor customer service everyone that worked there looked like they hated their jobs! My family and I requested for a medium sweet tea for my daughter. Male Asian cashier with a rash all over his body and dirty nails( description due to no name tags)stated “we only have sweetened” in a rude tone of voice! Brushed it off and questioned what other fountain drinks are available, then gave my family and I dumb face, unless he just looks like that all thMcDonald’s! Staff was initially questioned due to fountain drinks being behind the counter and not instantly visible to guest upon ordering. On a good note food was what is expected of Mcdonalds and received the order quick!
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Jolyn Tenn
They got the order correct and in a timely manner. Its hit and miss at this McDonald’s. They have some employees that have been there for a long time, and they are great. Sometimes they put new people on the drive through that should be assisted by managers more closely because they struggle with your order, anything that is not prefabricated, and can really screw up the flow of traffic that leads to excessive waste of your time.
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