We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 495 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
17155 W Cleveland Ave, New Berlin, WI 53151
Phone: (262) 782-9354
Website:
Hours
Thursday |
5 AM–11 PM |
Friday |
5 AM–11 PM |
Saturday |
5 AM–11 PM |
Sunday |
5 AM–11 PM |
Monday |
5 AM–11 PM |
Tuesday |
5 AM–11 PM |
Wednesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Katelyn B
I was pleasantly surprised today with this location. It is known for being slow and having issues, however today it was a good experience. I wasn’t in the line for more than 5 minutes, even with a decent line, and the food was fresh and hot. The customer service could have been better, but I dont really expect that from McDonalds.
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Rosaida Walker
The early morning crew gets a thumbs down. Got my order wrong 3 times in a row. Only solution is for me to leave work and come back for a new sandwich. Employees in the kitchen are careless. The employees who hand you the order are rude and try to rush you out without even checking if you have everything you need. Manager doesn’t get that it’s inconvenient to have to come back for them to fix their mistakes. Luckily, there’s multiple locations in the New Berlin area so I can skip this one from now on.
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J M
Waited 10 minutes in the drive through with zero conversation. Kid in window had me pay for a different order without verifying. Food isn’t fully cooked. Fries aren’t even fully cooked.. worst McDonald’s I’ve ever been to. Never again.
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Hannah Krieger
Literally the least friendly staff I’ve ever experienced. I’ve worked in customer service for 9 years and literally your only job is to greet the customer and tell them their total. That’s it. And the workers here don’t even do that. They never tell you your total when you’re ordering and when you pull up to the window they just glare at you. I understand working in customer service isn’t fun and everyone has bad days, but the service here and the attitude of the employees is consistently terrible every time I get food here. If you hate your job so much, just quit. Don’t take it out on customers that are trying to be friendly to you.
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J.R. Turner
The guy in the drive thru never said a word to us. Just grabbed the card. Handed food no receipt either. And both happy meal cheeseburgers were wrong. So my daughter wouldn’t eat them.
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SadSaltyQueen
They must have a different cook or people who don’t care but the last couple times I’ve been through and ordered food, I’ve been extremely sick. I had a quarter ponder that was undercook that the inside was still pink but also dripping in oil. Couldn’t even finish it. Later was sick throwing it back up. And today I had a fish meal and was almost immediately sick from eating it. Please retrain your cooks and make sure they are cooking things correctly. I will not be returning here for food.
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Dennis Hill, PhD
I was sitting at a table for more than 10 minutes before I went up to check my orer status when restaurant was nearly empty and drive thru had only an occassional car. Why have a dining room with table numbers if you’re going to ignore the customers? Trash on floor under tables. About 3 PM.
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Kevin Soto
Not going to rate the food or atmosphere. It is McDonalds, but the crew that was working during my visit was the best McDonalds crew that I have interacted with in years. Fast, accurate and very polite.
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Margie Lochowicz
I’ve been in New Berlin for over 47 years and have never seen such a rip-off. Thought since it’s Lent we would buy fish sandwiches for dinner. I’ve seen adds for a competitive restaurant ( Arby’s) at 2 fish sandwiches for seven dollars. Never did I expect to pay more than eight dollars per sandwich or $17.00 for two small sandwiches at the McDonald’s in New Berlin. I realize things have increased in the past 3 or 4 years, but for a price like that, I’ll no longer be visiting a McDonald’s anywhere!
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Chris Schiller
Sat in the drive through for 15 min with no response, pulled to the window with a teenage person with a attitude , never go here, super bad customer
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