We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 561 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
5554 Wales Ave NW, Massillon, OH 44646
Phone: (330) 833-2655
Website:
Hours
| Wednesday |
Open 24 hours |
| Thursday |
Open 24 hours |
| Friday |
Open 24 hours |
| Saturday |
Open 24 hours |
| Sunday |
Open 24 hours |
| Monday |
Open 24 hours |
| Tuesday |
Open 24 hours |
Menu
… View more
Photo Gallery
Reviews
Clinton Jones
This McDonald’s is always hit or miss but mostly miss. I ordered large fries and as you can see they completely screwed me by not filling the container. I paid for large fries but got a medium, essentially. Also, someone I know told me about how while they were very busy this McDonald’s didn’t get his order right in the drive through (inside dining was closed) and when he asked for them to make it right they told him he has to start over in the drive through even though it was backed up around the building due to a local event.
… more
Matthew Truett
I think this was the first and only time I’ve been to this location. We spent about 30 minutes dining in as I was working on a video. We used the restroom first, no hand soap. After checking out the restaurant to pick a seat, tables and the floor were very visibly dirty and trash cans were full. We found a clean spot to sit down and order table side service as we have at other locations very recently. The restaurant was empty and drive thru wasn’t seemingly busy. I placed my 1st order and they bagged it, yelled it out and left it for pickup, even though I put in our table #. They did atleast bring our 2nd order to the table. Too busy to clean their dining room, empty trash or bring an order to the table… but a team member had time to get 3 drinks at the drink station for the kitchen. I don’t think any team member was over the age of 20, so I just think they need better leadership. Happy National Burger day. Always be on your best game because you never know who’s going to walk in.
… more
Mr. Waddles
Usually when I go here the drive-thru is very fast and giving us the usual McDonald’s quality of food, but recently they have been reducing the quality which has been leaving me hungry and wanting more food.
… more
Untch’s For Lunches
This McDonald’s is going downhill. They always forget something. Today it was my dipping sauces and there was no lettuce except for a few shreds on my mcchicken and literally no onions on my McDoubles. The sandwiches were haphazardly put together, basically falling apart as I unwrapped the packages. Quality is just not there anymore, this location needs to step it up.
… more
Holly Porter
Is it really that difficult to not get condiments all over the outside of the bun? Nope! Be cleaner and change your gloves
… more
Just Me
Never had a bad experience at this location. Wish this store was closer to me instead of the one that is. The store by me on Lincoln Way could learn a thing or 2 from this store
… more
Jennifer Iannamorelli
Almost every time I go to this McDonalds there’s always something wrong with my order. They don’t take pride at all in what they do. Burgers are always slapped together, they never fill up your large fry container, you’re better off just ordering a medium and save money since you’re getting the same amount anyway. Today I ordered food and they forgot my fries and then when I got home my triple cheeseburger I paid for was only a double. One of my cheeseburgers was only half way in the wrapper.
… more
Andrea Schneider
Can we get these kids to care about their job?
… more
Theodore Brittain
Overall My Fries were good and fresh. But the double cheese that I received was cold and the cheese was not even melted. That’s happened before with the burgers something needs to be adjusted. The workers were all very pleasant. Just that one concern about the cold double cheese.
… more
Larry Brown
This McDonald’s has to be one of the dirtiest McDonald’s I’ve ever been in. Only one table that was semi clean foor us to sit at. The floor was a disaster. Food and wrappers laying around everywhere. I have to wonder what the food preparation area looks like. I would suggest not eating at this establishment. I never will again. Pretty sad.
… more
… View more
