We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 967 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
145 MS-15, Pontotoc, MS 38863
Phone: (662) 489-6100
Website:
Hours
| Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
| Tuesday |
Open 24 hours |
| Wednesday |
Open 24 hours |
| Thursday |
Open 24 hours |
| Friday |
Open 24 hours |
| Saturday |
Open 24 hours |
| Sunday |
Open 24 hours |
Menu
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Photo Gallery
Reviews
Christi Hamblin
Pontotoc McDonald’s is the worst. Never get orders right. Receipt clearly says no American cheese but what does this look like! Get some decent employees !!
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Victoria Harp
This was one of the worst experiences I have ever had. I would give 0 stars if I could. I ordered food around midnight. My order was $36.26. I asked for a large root beer and a large coke I got two cokes instead. I asked for two medium fries which were NOT completely cooked. I asked for four double cheeseburgers the buns were HARD. I asked for a side of ranch didn’t get that. I then called up the store at 12:16am it rang for a while and then I received an answer I explained all my issues to them and the guy who answered said he pulls them out fresh himself. I proceeded to tell him that there is no way and that my husband is a manager at the Houston location which he is and he even stated the fries aren’t done and the buns have been out that they’re as hard as a rock. The guy who answered then proceeded to not fix anything or offer any solutions but to then hang up on us. I will be calling the gm in the morning. Update: I tried to get a hold of a gm this morning and the phone would go to a fax dial tone. So my next option is to reach out to the store owner. This is ridiculous. But for the amount that we paid for the food and for it to be in that condition is outrageous. Either give me a refund or remake the food fresh for us.
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Tevin Bridges
I keep giving them chance after chance. This is sad. I pay all this money for food and not even get what I paid for. The first time the mistake happened I let it side paid for a dbl quarter pounder got a single, I let it go. This time my food was completely wrong. I don’t know what’s going on, but this is unexceptional. The lady at the window doesn’t need a job there as a cashier. Rude. Bad customer service. Count your days McDonalds pontotoc.
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Denita Pruitt
Me and my husband ordered two drinks, fries and three burgers that cost $12.07 today.
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Aric Hansen
Tried to go through the drive through waited 3mins just for no one to take my order. Drive around to see employees standing around chatting. This happened at 9:15pm. Found out none of them even had a headset on when my sister went inside to order food. Better management of employees is needed at this location. Not the first time I have had a problem with this location. My advice only come here if you have to.
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Barbara Chandler
The only thing about this place was that I asked if I could get a tea. Fixed with more unsweet tea than sweet. The lady at the window said no. It just half Ana half.
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Mark Spiller
The drive thru employee was nice and friendly. She made me feel like I was welcomed…
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Jonah Glasz
They are always very friendly and always get my order correct! Best McDonald’s I’ve been to in a long time!
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Arletha Bibbs
Stop in to get the kiddos so breakfast wait time was ridiculous not to mention the girl taking the orders in front was rude even got into an argument with a costumer that came in because her order was messed up she cussed her out for no reason very unprofessional she should of been fired
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Brittany Mejia
They need to hire people that will actually work!! I waited at the intercom today for a good 8 minutes and no one would take my order so I pulled up to the window and they was very rude about it and said they can’t take my order that I have drive around and wait in line again!
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