We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 973 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
9501 Kingston Pike, Knoxville, TN 37923
Phone: (865) 531-3911
Website:
Hours
Wednesday |
5 AM–11 PM |
Thursday |
5 AM–11 PM |
Friday |
5 AM–12 AM |
Saturday |
6 AM–11 PM |
Sunday |
6 AM–11 PM |
Monday |
5 AM–11 PM |
Tuesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Hayley Marie Benoit
If I could give 0 stars I would, I work up the way at DialAmerica and had ordered McDonald’s for my lunch because I was starving plus it was my payday I was wanting to treat myself. When the food arrived the fries were too salty for me to handle and my burger was so undercooked it was dripping blood and grease into the box the double quarter pounder had come in… plus my sweet tea wasn’t even sweet it was unsweet… it was a big disappointment, if I wanted raw meat I would have ran up and bit a cow for crying out loud. What a waste of money. Of course I assumed it wasn’t the whole burger and took a few more bites only to start feeling absolutely sick to my stomach and haven’t hardly been able to get any work done because I’m constantly running for the bathroom.
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Michael Doughty
Buyer beware. Drive in for a burger meal. Fries cold no ketchup and burger not cooked. When I tried to call of course no one answered. Health department should shut it down.
Jessica Tiller
This location is a complete joke. I ordered via mobile and paid for the full amount of my order yet I didn’t get the item that cost the most (4 medium fries) I called and they want a receipt in hand, you know the one they don’t give you. I told them I have the email receipt and I was told they can’t look up the order number so I’m out $12 because they are incompetent! Save yourself and go to cedar bluff! Lines may be longer but I’m sure it’s worth it!
Jay Campbell
better check your bags at the drive thru folks – they could care less if they screw up your order.
Matt NIdiffer
Mistakes and way too long wait times. Rude management dismissive of customer concerns. Was once the best McDonalds’s around, now no better than the rest.
Kayla Shelby
I do not recommend this McDonalds location, would give 0 stars if I could. Went there a little after 6pm and this is what my burger looked like. My husband ended up giving me his chicken nuggets, so that I would have something to eat.
Pete Horton
We had good, quick service.
Lori F
Woman working front was helpful and even gave us a free drink that someone made extra instead of throwing it away!!! We need more people like this working at fast food place’s. Better someone can have it then WASTE it. I mean they’re going to have to pay for it anyway. Why not make someone else’s day then just waste the stuff???
Marsha Mulholland
I ordered 2 crispy chicken sandwiches had a coupon to purchase one and get 1 free.
Renee Lawrence
Young staff not courteous at pick up. Trouble placing order sometimes.
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