We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 274 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
151 West 34th Street (Macy’s 7th Floor, New York, NY 10001
Phone: (212) 594-1964
Website:
Hours
Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
Tuesday |
10 AM–9 PM |
Wednesday |
8 AM–8 PM |
Thursday |
8 AM–8 PM |
Friday |
8 AM–8 PM |
Saturday |
8 AM–8 PM |
Sunday |
10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Teakeyman
This is my first ever 2 star review.
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Daniel “DigBickDan” Hildenbrandt
Busy loud dirty disgusting. The food was mediocre at best the restaurant was filthy employees were over stressed and understaffed so I really couldn’t communicate with them. I had an issue with a deal on the app and was not being allowed to use it appropriately but ended up having to pay a higher price anyway because I couldn’t relate my issue to the manager without stalling line and making people wait longer.
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Michaela Rysnerová
The worst McDonald’s I’ve ever seen. The service is incredibly unpleasant and unwilling. You enter a locator at the kiosk, but you still have to go to the counter for your order. Find out they haven’t a cappuccino. You ask what others can they offer you – without an answer. You talk about coffee with milk and you get something disgusting that doesn’t even remotely resemble coffee. Without apology, with unpleasant looks and even with a rude comment among the employees. Terrible customer service.
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juan chavys
I waited more than 20 for a mcchicken smh , I asked the worker if they called 115 yet 16 min in and she just looked at the screen and said nothing to me , I waited 22 minutes in finally the manager looked at me and I gave her my receipt and she gave me the mcchicken that the girl had there waiting ! I normally will not complain however this is more than traumatizing because of where it’s in , it was a slow day and I shopped and purchased faster than receiving my food ,
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PAUL JOHNSON
Terrible place, computers failing massive line at front to order food, 1 till open, asked management for assistance as I am a diabetic
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Bullrock NY
You have never experienced a food establishment like this one before. Probably because they’ve all been shut down. I’ve been reluctantly stopping in this place while shopping in Macy’s for many many years and it’s the same experience everytime. At this point, I do it for the entertainment. The kiosk and ordering setup is a recipe for disaster, just for starters. But you will usually wait 30-45 minutes just to be told that all the food and everything you ordered is sold out. If you’re lucky enough to get your food, and it seems edible, there’s 0% chance the dining room will be open. With all that said, it’s not even the worst part. The staff are the craziest, rudest, nastiest human beings you will ever experience. They have zero filter. They scream and curse at eachother and the customers. One time I got yelled at for asking for sweet and sour sauce and they then proceeded to gather and talk about me asking for sweet and sour sauce, as if there’s something wrong with that. After ignoring the request I asked again and she made an over exaggerated movement while rolling her eyes and putting her hand out, telling me it was $1. For 1 sauce. It was the best entertainment I’ve ever received for the money.
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David Svens
Food tasted pretty bad, service was ok, the restaurant seemed as not cleaned in a while.
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Sophia’s blue world
Beware this location.
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Laura Trujillo
This McDonald’s needs to hire staff! From breakfast to lunch this place is always backed up with orders. I order my food on the McDonald’s app and give them 30 minutes before I head over and they always have me waiting at least another 25 minutes. This is beyond ridiculous. My whole lunch is spent on waiting for them.
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Saima Hussain
Avoid!
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