We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries. Based on 827 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
185 New Britain Rd, Berlin, CT 06037
Phone: (860) 224-0501
Website:
Hours
Saturday |
5 AM–12 AM |
Sunday |
5 AM–12 AM |
Monday
(Labor Day)
|
5 AM–12 AM
Hours might differ
|
Tuesday |
5 AM–12 AM |
Wednesday |
5 AM–12 AM |
Thursday |
5 AM–12 AM |
Friday |
5 AM–12 AM |
Menu
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Photo Gallery
Reviews
theT.S
We are from out of town, and went to this McDonald’s twice. Iced coffees the first time- very good, second time the meals were pretty decent. Customer service was awful both times. Very rude drive thru workers. Snappy and impatient with legitimate attitude. She took our order wrong the second time and gave attitude because we tried to correct it. Not impressed!
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Michael Hall
Cashier entered cheaper meal while verbally confirming correct order. While waiting for order she again confirmed what I ordered but then I noticed she rang up cheaper meal. I was delivered correct order but would have accepted what she rang up.
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kimberly marie
I ordered the cookie tote at the speaker. I drove up to the window to pay and the guy there said, “I’m sorry we cannot bake your cookies at this time due to high volume of customers we are too busy” which I found very unprofessional. Not serving the customers because they’re too busy?
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S. M.
This is a very good McD’s. The food is always freshly made and hot. I don’t like the Shamrock shakes anymore though, I don’t know why they changed shakes overall, they used to be a lot better back in the day.
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AbhishekjitendraSoni
Food was very good, Here one Think Is Very Delicious that is BURGER So Tasty
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Robert Veal
My experience with this McDonald’s today to say the least was simply horrible. I placed an order online expecting greatness of the name McDonald’s, and received just the opposite. They tried to blame GrubHub and it turns out to be their fault. Does anyone read English there I was charged $50.00 and received $ 20.87 worth of merchandise and told there was nothing they could do about it. Well thank you sir. From now on I’ll spend my money at Burger King or Wendy’s at least they listen to their customers.
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Brenda Cotoia
I went through the drive thru and asked do you still have the 10 piece nuggets 2 for $6 the person said yes so I ordered and when I looked at the receipt when I got home they charged me $12 for the two I went back and explained they refused to give me my $6 back the manager wouldn’t even come to the register we go there maybe once every 2 weeks but did go the week before we will never be going there again our orders are always wrong especially with mc doubles we order a mc double with no cheese no toppings except ketchup and have actually gotten a bun with just ketchup no meet at least 4 x
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Melissa Velardi
Every month or so I get a craving for McDonald’s and the location in Berlin CT is my go to. I’ve ordered here in a dinner rush and the staff are still very friendly and accommodating. My go to is a deluxe quarter pounder with cheese, fries, and a vanilla milkshake. I love the holiday pies and shamrock shakes when they are in season.
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Liseann Lopez
The service was fast, but sacrificed the quality. They forgot 2 of our burgers that we then had to go back & ask for. When we got home & opened my daughters happy meal, there was no burger in it. The fries in her happy meal only had about 7 or 8 fries, and overall the fries & nuggets in mine & my husband’s meal tasted old. We didn’t get our sauces for the nuggets and the drinks were about 3/4 full. Many times they forget the drink for the happy meal we order, or the fries for everyone. This location has been lacking in overall good quality. Speed shouldn’t come at the cost of making sure the order is at least complete.
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Bridget Caron
Horrible!!! Went through drive through and they couldn’t get my order right not only once but 3 times in the same visit. Order wasn’t that difficult can’t seem to put bacon with hot cakes instead of sausage. What a difficult change.
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