Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea. Based on 125 reviews, the restaurant has received a rating of 3.3 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1109 North Service Rd E, Ruston, LA 71270
Phone: (318) 413-3635
Hours
| Sunday | 10:30 AM–8 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Joe Russell
Who asks you to tip before they make your food? McAlister’s does. And I truly believe this had an effect on the quality of food I received because I did not tip them . My 6 inch sub actually was a 4.5 inch sub…I was warned , but I wanted to find out for myself. Don’t waste your time or money.
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Marissa Robertson
They get orders wrong so often that it seems like they’re making sandwiches up on the spot. The last time we ordered, they gave us a moldy sandwich and didn’t respond to us when we filed a complaint.
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Pat Jacobs
Stopped at this deli on our way back home. The food is of high quality and the service is good. The only negative was the fact that they were out of avocado for a salad that has avocado as a listed ingredient.
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Darla Bailey
There were several DIRTY tables with dirty dishes and food left on them. I noticed about 4 people just standing in the back. When we talked to the manager on duty, he said they were “short staffed”, but there was a girl at the counter and at least 4 just standing around.
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Indeliza Esquivel
Adrienne took our order but it was wrong so we corrected her with the drinks. She got an attitude after that. I still left a tip after that attitude she had. Mind you we were in line for a long time. Still waiting once our food came to our table we were short one whole sandwich and the order was wrong yet again. The girl who brought the food out must have been new because she didn’t know anything.All said and done after a long wait of one hour we decided to get a refund left the untouched food. Oh and a homeless man was asking for money while the girl the employee was standing next to us and said nothing to him. I would give this place a zero star.
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Cameron Murphy
$16 for a tiny French dip sandwich and chips…then almost 30 minutes to get the food to table. Ridiculous. Did somebody forget to tell these employees this is basically a fast food restaurant?! Didn’t get offered a refill while at the table. The absolute gall of these people to offer a space to give a tip when paying for the order before service. Usually a fan of McAlister’s, won’t be back to this location though.
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Priscilla Brown
Guy who took my order looked like he hated his life hated being there made me extremely uncomfortable I forgot to add a different flavor and lemon ran to the restroom asked my husband if he could add them my husband said 3 words “Can so add…” before the same guy cut him off and said no you can’t add anything after you’ve ordered? I’m sorry since when? Huge McAlister’s fan this is the first time I’ve ever had the worst experience ever .
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Tina Webb
Serving size was very small in the cup of Broccoli Cheddar soup. And it was very thin. Sandwich half was small also. They ran my card twice, it said approved with a check mark but the cashier said it errored out. We finally paid cash. Cashier was not quite rude but maybe a little curt.
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Mitchell Mathews
I ordered the jalapeño turkey crunch and cheesecake through the Waitr app. My food was ready in less than 15 minutes and everything was delicious.
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Tracye Ann
We were hesitant to go here because of some of the reviews, but the food was GREAT and the service was efficient and very patient for being understaffed and just finishing a lunch rush. Big shout out to Cornell who waited on us. He went above and beyond and all with a smile. We thanked him before we left, and he said, “It’s my pleasure – as long as the customer is happy is what matters.” ❤️ You don’t see this mindset a lot anymore.
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