Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea. Based on 162 reviews, the restaurant has received a rating of 4.1 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
620 Northgate Mall Dr, Hixson, TN 37343
Phone: (423) 597-1950
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
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Reviews
Deanna King
Awesome!! Northgate McAlister’s Deli is my FAVORITE location.
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Aaron welch
This is our 3rd time giving this location a shot and yet again we were disappointed. The past few times our orders had at least one thing missing and the service was very slow. This time the cashier put kids drinks on our check after telling me the meals came with them (they don’t) after she handed me the cups without me asking. Then we overheard her complaining to the kitchen because I added chicken to the kids meals, but did not specify it was on the side. We have NEVER had to do that before. It took two additional chats with the manager to get the drinks taken off the bill. No one ever apologized and all of the staff seemed put off that we had an issue at all.
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Ali That girl
Every McAlisters that I walk into in Chattanooga has fast and friendly service. I like this particular location because you can order ahead and pick it up at a pick up window. The quality of the food is always amazing. My husband and I get a pick 2 for lunch or light dinner and just split a 3rd one if we are REALLY hungry. Basically we each get a half of a BIG sandwich, a soup and a salad. Or sometimes he gets one of the spuds. Which is a decent sized potato packed with stuff. We eat here at least once a week, and it never gets old because they have such a big variety of items on that pick 2.
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Glenn Ashley
My club wrap was amazing! The tea was smooth and the restaurant was so clean. The servers were very polite and accommodating! Highly recommend!
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Phil & Sherry Lowe
Ordered via the app and food was ready at the pickup window. The spicy turkey sub with added jalapeños and horseradish and potato salad was delicious. The Haley sandwich is good too.
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Tarah Slider
Let me start off by saying, I do a lot of catering with McAlister’s Deli, however, never at this location, and I will never order here again. I placed a rather large order ($350.00 worth of food) for 15 people, to be delivered today. Upon receiving I noticed we were missing the basic items for some of the order, as well as under delivered some of the additional toppings (that they charge .99 cents per potato for), and a few other minor issues. I called the store, and they said a manager would call me back? I’m sorry, I need this to be corrected ASAP, I have an office full of employees that were expecting lunch at 12pm. So I drove 20 minutes to the store, because I simply couldn’t wait for a call back (as information, they never called back anyway, so glad I took it into my own hands). Upon arriving at the store, which was extremely behind with one cashier at the front, and a line out the door; I spoke with the lady that delivered the food, that some of the items were missing or under delivered. She asked which ones, and never once apologized for not supplying us with all the items, or the fact that I have to drive out there to fix the issue, while still being charged a delivery fee. When I told her, I paid $22.00 extra for each side of toppings, and we only received enough for one potato, she responded with, that’s the correct amount of topping for the amount you requested. Excuse me, what? I paid $22.00 extra for each of the sides of toppings, for it to be enough for one person. She continued to stand firm on her statement, but said, I can get you some more, I just wanted to let you know that’s standard. I have taken a picture of the amount of toppings we received, for 15 potatoes. McAlister’s if this is an accurate statement, and this amount was to suffice for 15 potatoes, you are definitely overcharging for this. It was entirely unacceptable. I am hoping they were just understaffed, and this isn’t the standard business practice at this location.
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Thomas Wright
The cup of soup option is absolute robbery. $6 as part of a Choose 2, and it was like a tablespoon of soup. The cup had a diameter of maybe 3 inches and less than an inch height of soup. It didn’t even cover the spoon. I would’ve been more full if I’d just eaten the money itself.
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T. Gail Goins
This is my 1st visit since they opened. There’s a great atmosphere, and the dining room is very spacious. The service was fast, and the staff was very friendly and helpful. I ordered the BLT+A and a spud max (no olives) and it was delicious! Will definitely be back!
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Tim Benson
There is plenty of parking and don’t be dissuaded by a large number of cars in the parking lot because the inside seating is deceivingly large. The service was very fast, friendly and accurate. We were checked on several times to see if we needed anything and they bussed the table for us. The food was really good. My wife had the French Dip sandwich with the potato salad as a side. I had the Sweet Chipotle Chicken sandwich with macaroni and cheese for my side. We both enjoyed our meals and tried each other’s agreeing that they were great. Don’t shy away from the Chipotle from a heat standpoint, it had a bit of spice but not overwhelming.
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Melissa B
I didn’t know I would be pay $12 for a tortilla with a small side of chicken. I’ve been a customer at other locations for years and never received such low quality food.
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