Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery. Based on 166 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Curbside pickup ✔️ No-contact delivery ✔️ No dine-in
Address:
7380 Spout Springs Rd, Flowery Branch, GA 30542
Phone: (678) 960-4315
Website: https://www.marcos.com/
Hours
| Sunday | 10 AM–11 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
Menu
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Photo Gallery
Reviews
Ryan McDonald
So, this just happened. My wife orders a pizza from our favorite pizza place; Marcos. The order was placed at 6:17P with an estimated arrival of 6:54P. The app stated that at 7P the pizza was otw. At 7:18P, I called and spoke to a manager, William who said initially said the pizza had been delivered and asked what was my issue. I explained that we haven’t received it and then he says oh the drivers there now. You’ve probably figured there no driver anywhere in sight. Then William says oh we left notes on the account to have the pizza dropped at my door and that’s what was wrong. Correction William, we left no such instructions to do so. Then surprisingly, William says oh it hasn’t been delivered yet… , let me call the driver. After being on hold for 5m, William returns to tell me the driver should be pulling up. That he’s new and took the pizza to the wrong address. Then he says he had to come back and get it and he’s issuing a complimentary dinner to us. Finally, the bell rings! It’s the driver, who immediately apologizes for Marcos being short on drivers. I take the order, but wait… William said he took the wrong pizza to the wrong house. What a surprise to us, we open the box and there’s Parmesan sprinkled on the pizza and throughout the box, not to mention there’s a slice pulled away from the pie. The salad is in a bag, with the lid off completely (could’ve happened in transport) not my call. This was absolutely the worse experience and lack of accountability, extreme carelessness and dishonest service I believe I have ever experienced. I hardly make posts but I felt it’s in the best interests of my neighbors and community to know this occurred. If I could’ve created this post with “zero stars” it would’ve gotten that. Extremely disappointed Marcos
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Steven Sakoff
The last three times I’ve ordered from this place the pizza was ice cold when I received it. So I’m done and will make sure my friends are aware at how BAD their service is. I done with them
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AP G
Under new management!! New owners are great !!! Good service. I could not wait to get home. Started eating my pizza in car as it was smelling so good. I could not resist. So good!! Great taste. Fresh food ! Store was clean and well organized. Will go back for sure. I love their brownie as well as sandwiches!!
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Indica Jahli
Ordered pizza from there, pizza came with no sauce, it was disgusting. Called to complain and they did absolutely NOTHING about it. Never ordering from them again. Horrible customer service.
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Brooke Harris
Online pricing was different and so we had to pay much more in person when we picked it up than we previously thought. No one said how much it would be until we got there. Unprofessional if you ask me.
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donnis matthews
Google messed up my poor driver but the PIZZA is AMAZING I don’t do pizza often but will Definitely use them when I do!!!!
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Jeff Taylor
Leaving a review here since I just tried to answer the survey email after answering every question and getting notified I didn’t answer everything. Negative one for that. Didn’t get everything I paid for as far as extras, but the delivery guy in Mercedes just left it at front door and left. Didn’t choose contactless. Pizza was good, service not so much. I guess we’ll have to skip the prepaid tip and delivery fee in future. We’ll get what we pay for and actually pay less next time. 8-(
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Cherries
This place used to deliver to my home. After they forgot something and had to bring it back all of the sudden they don’t deliver to my area. Tried to speak with a manager and wouldn’t even get on the phone with me. VERY unprofessional.
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John Wolfe
The pizza is good, and you can tell that the employees really do their best. Good spot!
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Joshua Gomez
Ordered a pizza for delivery with cheese sauce rather than red sauce, and it showed up as just the crust and meat. No sauce, no cheese, just bread and loose pieces of meat. My young son who was unaware this was not what we ordered, had grabbed a slice and took a bite out of it, only to be confused as to where the cheese was. Rather than return a slice with a bite taken out of it, I threw it away. Shortly after I drove to the store for a refund and when I attempted to return the pizza or exchange it for what I ordered, the manager got angry and only agreed to return 80% of the money paid because one slice was missing. Rather than argue with this man child of a man easily going on 40 yet still working an entry level position of a teenager on their summer break, I took the money and left. I’m rarely one to complain or leave bad reviews but this specific manager, and the immature and unnecessary way that he handled a relatively simple situation, really left a bad taste in my mouth. Props though to the actual teenagers working there that were very respectful and mature that attempted to make the situation right until this useless excuse of a individual, stumbled in and decided to apply a resolution in the same manner in which he’s most obviously approached towards his life choices up to that point, with a customer that was only there due to his incompetence in the first place.
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