Jamayla Moore
This location is great for family time together. All of the staff members were attentive and helpful. I had some questions, and Brian got them answered right away and made sure my family needs were met. Awesome customer service. Great job!
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Zelda Torres
I had a birthday party today, I had a great experience with the hosts who were a great help with setting everything up, including help with the decorations I brought myself. I had a lot of help with everything including the clean up and putting all the stuff away, didn’t have to do anything. The only thing I had problems with were with the activities I had for my guests. The laser tag, didn’t have enough set up for my 20 guests. Also some of the vest where not working properly, I asked for help with one, and the guy there just had me waiting knowing we were timed. Later he was able to exchange one vest, but a few more couldn’t enjoy the experience due to theirs not working and there was no help given with that. He seemed to not care at all. During gravity ropes, the guys there helping had attitudes, I was told that if I didn’t have many kids getting on or attending I could let adults be part of the activities and they seemed to have a problem with that because we were a lot of people. I did spend a lot of money, or so I thought, so I was expecting to have all spots filled in on those activities. Also the prizes to be redeemed are very high and we were not able to purchase or pay the difference if you don’t have enough points. Over all, we enjoyed it and so did all my guests, hope they can work on the activities and their workers managing the activities, and lastly their workers attitudes. Maybe get some people who want to be there, and are thankful for a job. I will definitely come again and have another party if my kids want to. If it wasn’t for the awesome hosts and other games that worked, we would not spend that kind of money again.
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Genesis Argueta
We‘ve been to Main Event a handful of times and it’s always incredibly busy, so this time we decided to go on a Monday as soon as it opened. There wasn’t that many people there so my son was able to play games quickly so I recommend going on a day and time when no one would normally be there, otherwise you’d have to wait in line. Several of the games were offline/not working. It was quite a bit of them and since you’re already spending so much money on these game cards, you’d think the machines would work. I attached photos of the machines not properly working that day. We went to play laser tag and we had an amazing time but the gun I had also had a malfunctioning screen so I was unable to see my progress. This wouldn’t have normally bothered me but due to the other machines being out, it’s clear this is a problem for this establishment. We went to have lunch at the restaurant/bar area and there was only one waiter on staff but the place was empty and it still took a long time for someone to take our order. The experience was underwhelming for it being so expensive to be there.
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kim moore
This is place is awesome!!!! Brian was so helpful, welcoming and kind. He resolved the issue regarding my Summer Passes without hesitation. He was walking around checking on customers and was nearby. We didn’t have to call or wait for him.
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Ghenet L
Visiting the area. Main Event is not far away and seemed to be a good outing for the kids. Online it says there is a Monday special for $12.99. I didn’t see anything mentioning that it was either $12.99 for the arcade, OR $12.99 for the activities. Not all access. The kids picked the arcade, but later told me many of the games were broken.
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Myra Decigo
Attended two birthday party’s this past week Thursday and Friday. They both gave us arcade cards and got to play laser tag. Some games didn’t work or were broken, and also we couldn’t keep the tickets we won on it for some reason. Won so many tickets but was told can’t redeem them. Alot of cool upgraded games with oculus and etc virtual games , my nephews and son loved it!
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Maudori Mike
It is a great place for kids, I felt safe letting my kids run around freely. Me and my daughter had so much fun with the clown games. We did a lot of bowling! A girl Nicole helped me and made sure my food was fresh! I love it here
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Val Erie
Brian the manager provided exceptional service after the coupon code I had wasn’t working. He went out of his way to honor it and gladly fixed the issue. Great experience and fun for cold winter nights or hot summer days.
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Felicia Robinson
This place is awesome! I returned here after we had an amazing time celebrating my son’s birthday! The games and good was amazing! Brian was so helpful with assisting us! This is the place to be! The entire family can enjoy!
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bryan rooth
First time at a Main event with the family. We did the bowling for 2 hrs and had a blast. Got some pizza and nachos. The pizza was better than expected and the nachos were awesome as well. We didn’t stay for the arcade but next time we plan on it. Everyone we delt with was really nice and we had no issues.
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