Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough. Based on 509 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Takeout ✔️ No-contact delivery ✔️ No dine-in
Address:
1375 E 4th St, Ontario, CA 91764
Phone: (909) 986-6677
Hours
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Photo Gallery
Reviews
Kyle Bradley
I want to preface this review by saying that the employees at the front counter were very kind and tried to help me with my issue. They are not at fault whatsoever. This review is less me ranting about my frustration, but more like it is meant to be taken as constructive criticism. I want this place to do better. I placed an order on the app for a half cheese, half pepperoni pizza and some crazy bread at 5:48 PM. I get there a couple minutes after the estimated time for pick up which was 6:13 PM, I was informed that it was almost ready. It wasn’t until around 6:35 PM that I finally received my order. This pizza did not look appetizing. The pepperoni side seems to have much more sauce (or is it grease) than cheese, and it’s a bit burnt too. The cheese side was supposed to have extra cheese, but it does not have the same amount as pizzas (w/ extra cheese) that I’ve gotten on from previous instances. It also has some pepperoni on the cheese side as well. Normally I wouldn’t mind that, but considering the amount of time it took, it doesn’t really help my impression of it. I came back to see if I could exchange for an already made ExtraMostBestest whole pepperoni (since they’re the same price as this custom pizza) but none were ready. My options left were to wait for a new pizza to be made, see about getting the Classic variety and get a dollar back or just a full refund. Unfortunately, all those options would take more of my time since the Manager was currently busy (which I understand, the place did have a considerable number of customers at the time). After waiting so long I didn’t want to wait anymore so I just took the poorly made pizza and left. I want to reiterate that the employee (I did not get his name) at the front was trying to help me and I very much appreciate him for that. This review is meant for those in the kitchen. Please prepare orders quicker. It shouldn’t take 40+ minutes for one single pizza, even custom-made. Please work on presentation. I know these are cheap pizzas, but customers still want pizzas that look at least a bit appetizing. Even if it’s not such a big deal, it can become one if you get a customer who is not as patient as I am. I don’t want the employees at the front getting borderline harassed by angry customers because of the mistakes of those in the back. Please don’t be lax on special requests customers make for their pizzas, like half one topping half another. I’m not particularly picky about the half and half issue, but some other customers may be and I don’t want the employees working the front counter to have to deal with that. I sincerely hope that my review has a positive impact on the performance of those making the pizzas. For those up front, keep it up. You’re doing great.
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Cynthia Zuniga
The pizza sucked. It was almost undercooked.
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Mariahgodsv
Soo I had asked for extra mushroom and this is what I got lol. Hardly none? The store was pretty hot and sticky, I was sweating while I waited on my custom order. Would Be nice to have some chairs for your customers. Other then that the guy who was doing my pizza was very attentive and made sure my dough was cooked all the way. I would def come back. And double check my order next time. This pizza costed me $15
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Tiki Green
Incompetent staff or intentionally bad at their job. One of the cashiers had a line out the door and stood there talking to another worker. The pizza is old and sits there all day for hours. I am livid. They sold me old burnt / cold pizza at 12:30 in the afternoon. What time do you guys prepare your food? I hate this place and will not return.
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Johan Mejia
They kept me waiting for 45 minutes, they were about to close and they realized that there was someone inside the store. and after ordering my pizza 45 minutes ago they asked me if I had an order. and they made me wait another 25 minutes. the pizza was very good but very bad service
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Carl Spookms
Listen, with Little Caesars you can’t really complain about the quality at the price you’re getting. I’ve been to so many of them now, and this one isn’t bad.. but inconsistent, yes!!! The pizzas are usually never cut fully, always having to rip and tear the pizza just to get a slice. And the crazy bread was incredibly burnt, and dry!!! the quality check for one of the most simplest items on the menu should be easy to determine what goes out and what doesn’t !! Beware on the day you go in, you might not get what you wanted in full.
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Reginald Barnes
Placed an order thru the app. Said it should be ready at 6:28pm. My pizza was ready until 6:50pm and it wasn’t even the right order. One pizza was cold and the one I ordered. The second was hot and the completely wrong. Just waiting in line I could other customer compliants about the wait time. One guy had to keep sending his order back due to the quality of the pizza.
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Joshua B
Food is typically consistently well cooked, no problems there. The main issue is with the staff and the online ordering. Last couple times I have ordered on the mobile app, my order has not been ready on time and they don’t seem to use the pizza portal at all. I placed my order an hour ahead of time, showed up on time, they told me it was still in the oven. Then after 15 minutes of waiting, supposedly my order was still in the oven. It was one pepperoni pizza, just one. So either it was being burnt to ash, or they had no idea what the status of my order was. I ended up canceling and just picking up one of their hot and ready pizzas.
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Sonia San
The service here was ridiculous, last Sunday evening & the lil girl w/a star on her cheek & her sarcastic attitude & lil smirk on her face are not cute… she needs re-training…
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Eric Solis
Ordered pizza online at 10:30 for pick up at 11:00am; go to location and was told that they were just going to start making it, so wait 15 minutes. I ordered and paid online to avoid waiting, nobody at counter to cancel order and go across the way to Dominoes Pizza, Poor customer service!!
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