Mary Canady
As I crossed into independence county I placed an order. Actually, I tried to. The girl on the phone told me I could place that order “when I got there”! Naturally I was asked to pull up and wait for my order. 15 minutes later (,and extremely late) I entered the store. I was told they had just started my order! Another gentleman said he had been waiting 37 minutes!
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Yvette Nutt
The buffet was not well kept at all, had to clean off our own table to have a place to sit. No napkins, no lids for drinks, trash cans running over. And bathroom, well let’s just say I opened the door and decided I’d wait. But the employees sure seemed like they were having a good time. Won’t be back.
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Kenny Whiz
I haven’t been here in years so I thought this would be a good place to go. Chicken was good, but it was not the extra crispy I was use to getting. Seemed like normal breaded chicken to me. Had to ask for plates. Unsweetened tea tasted old.
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Christycoleman Coleman
Went thru the drive thru to order some family meals, the person that took our order said it would be 17 minutes, since it was a large order and he wanted to get us some fresh chicken, I told him that was fine and we appreciate the fresh chicken, I went up to the window and paid and pulled where they told us to, well I’ve had bad experience before at other restaurants and set a timer for the 17 minutes he said it would take, well the timer went off and I set the time watch to see how long it would be before they brought it to us, after 10 minutes, my husband went in to see what was going on and they told him there was still 6 minutes left on the timer, he came back out and we waited another 10 minutes an still nothing, my husband was standing inside waiting by now and I finally was going in and they finally get our food, while we was waiting there was at least 25 cars went through the drive thru, so why did they not have my chicken ready for me in the time they said. Highly unsatisfied, will not be going back,
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Ann Martin
There was a mess up on my order and the manager was very kind to promptly respond to my issue! And I am satisfied with the way Michael handled the issue. After better communication I believe future issues can be addressed faster simply by coming back to the store the next day with my receipt.
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Ken Myers
Did not get what I ordered. Ordered extra crispy and got original. Chicken tasted like it had been out a while. Also ordered a three piece chicken strip meal and found out at home they didn’t give it to me.
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Tony Weiand
Took 12 minutes to get waited on and 38 minutes to get two chicken sandwich meals. They had excuses one after the other for taking so long. People were walking out because of long wait times for placing orders. They need more help and organization put into place. Good luck
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Amy Collins
They have improved a lot since the last time I went there. Employees seem happy, food was better. I will go back soon
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Kora Gates
Employees being disrespectful yelling and cussing threw the entire time we was here eating. Smoking in the restraunt. One employee brought in a water gun acting like he was shooting everyone. This is absolutely ridiculous!
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Joetta Walker
Staff were super nice and efficient. Meal was just what I ordered and fries were hot. I’ll be back.
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