Visit your local KFC at 2711 Emanuel Church Rd for a fresh batch of our world’s best chicken. Hand breaded and freshly prepared! Our chicken isn’t made the fast way or the easy way. It’s made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we’re here to meet your chicken needs all day long.
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. Based on 762 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2711 Emanuel Church Rd, West Columbia, SC 29170
Phone: (803) 400-6301
Hours
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Amber Cates
Would give 0 stars if possible. Waited 35 minutes in drive thru for “fresh” chicken just to receive a bucket of slimy soggy chicken. I would not feed this to my dog let alone my family. Tried to call the restaurant to see if they could remake my order but never got an answer. It’s almost like they put old chicken back in the grease. They were not even busy it was 3 cars in line. Don’t waste your money at this KFC.
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d d
Went to drive thru, ordered nuggets. Absolutely dry, flavorless, total waste of money. Little square cubes not flavored. Then a few days later (4/12) went inside to pick up mobile order. COMPLETELY ignored for at LEAST 20 minutes, as were several other customers. A MOBILE order. After 20 minutes, other customers were extremely unhappy at being ignored. No employee seemed to care. I don’t have time to be ignored and disrespected when I come to give a declining store my business. No wonder the ratings are so terrible. It’s not the first time. But definitely the last. All they were doing was moving in slow motion and whining out loud at each other. Not until I began to video it was it until someone asked me what I was waiting for, which I had already told them already 20 minutes prior. Then still nothing. I’ll go to McDonald’s across the street before I ever take a chance on that KFC again. Actually ANYWHERE else. Pretty sure the line of customers waiting for service nearly as long felt the same.
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Alexis Graham
If I could give this establishment 0 stars I would. The customer service was terrible. We ordered our food at the window, and were asked to pull forward to wait. Okay that’s fine. Then when our food was brought out to us our order wasn’t correct and we didn’t receive our drinks so we sent back some of the food to be fixed. We pulled back to the window due to no one being in line. The employee said she didn’t have any white meat and said we would have to wait. She told us we had to pull forward again because we were sitting on the “timer” with still no one behind us in line at the window. She had a nasty attitude and we never received a receipt or were told the price. We will not be visiting this KFC again.
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Lee Johnson
Ordered 2 thighs and 2 legs at the drive thru. They told me to pull up and they would cook me some fresh thighs. Said they would be ready in 8-9 minutes. Waited 29 minutes! Had to go inside to get my food. They acted like they had forgotten about me.
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Eric Carmichael
One of the worse experiences I have ever had. I ordered a chicken sandwich combo on my lunch break after sitting in the drive thur for 15 mins of my 30 min break. Once I received my food I left heading back to work. When I got back to work and open my food. I realized that my chicken was raw and my fries had a ton of salt on them. How do restaurants expect to stay open if they gonna serve people anything and they know most people are not coming back. Just Sad!
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Daniel Newyen
Be aware. Asked for super crunchy and what I got looked like left over food .
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Kenneth Hiller
Food wasn’t prepared correctly. When I took back the manager suggested giving him the slaw on the side. That’s not how it was ordered. I ordered the spicy slaw wrap, not on the side but on the wrap. I guess the definition of customer service has changed. Some people don’t need to be in certain roles. The cashier and the service were very nice and understanding.
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EV Wilson
I don’t know how this place is still open. I asked for extra crispy, got soggy instead. Fries were soggy too. Gravy had ZERO flavor and the mashed potatoes were clearly made with nothing but water.
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Barry Lyle
Only 1 cashier, took 15 minutes before I could order, only 1 person waiting to order before me. For whatever reason the shift manager (Bobbi) decided to count the till money while customers were waiting to order and didn’t bother about opening up the second register. The customer that ordered before me ended up getting her money back because she waited 25 min and never got her food. That shift manger just walked around and did nothing after counting money except to refund the other customer’s money, an there were 2 employees in the back that weren’t doing anything and just standing around… 1 was talking on his cell phone. I finally got my order 20 minutes after ordering, so I waited a total of 35 minutes to get food. When we got our food, the chicken was cold and only had 2 small pieces of bacon on it – we added cheese and bacon to our Zingers. Cheese never did melt cause of the cold chicken patty. The cookies were old as well… But the fries are hot. Horrible for a fast food restaurant…will never come back to this location again.
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Pam Poole
Have not eaten from KFC in many years. Still good. Just a little slow. Most likely short handed as many places are. Food was good. Got my otder correct. Staff friendly and area clean.
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