Angel Ashton
Definitely closes at 10 pm. I waited in he drive thru for a minute for them to tell me they are all sold out. Out of what, I don’t know… that’s what they said once I got to the order area. It was very frustrating.
Aries solar Hijiri
Very awful experience, I had to call corporate. First (Kim) wasn’t wearing a mask talking with me and handing me food that wasn’t mine. (She has a front gap) They took my money, then handed me food. My order was wrong. I asked for it to be corrected. The person became very disrespectful and acted if she didn’t want to take the food back, well after I stated it was wrong and needed to be corrected again. She proceeded to get loud with me and hand my money back, she gave me too much. Also I never got a receipt. Also I let them know multiple times I was gave too much money back.
Edward Mathis
Cashier was inattentive and forgetful. Had to place a separate order when he was already told clearly what was needed. My sister had to explain it to him twice that the order was clearly stated but he only rung up one thing. AND THERE WAS ONLY US TWO. NO CROWDS. FOR THAT WE SHOULD HAVE BEEN GRANTED A FREE ITEM FOR THE CHICKEN WAS DRY AND CAKEY. AND I WAS NICE THE WHOLE TIME. The workers were African American……
Adrain Kendrick
On August 15 I went to this KFC at 6140-42 Oxon Hill Rd, Oxon Hill, MD. I decided to park and go inside to place an order. Once inside an employee approached the register as if to take my order but instead stated what sound like “drive through”. When I ask him to repeat, he stated, “the lobby is open for mobile pickup, drive through” It did not bother me that the lobby was close to customer place food orders but I told the employee that management should post a sign to say the lobby is close or the lobby is only open to mobile pickup. He noted the sign is posted. I ask to speak with the manager and he stated he was the manager, the cook, and more. When I challenge to idea that a sign was posted that would indicate the lobby was closed to customers looking to place an order. He refused to entertain the idea and point to the mobile pickup reserved parking space sign. I stated the the reserve parking sign? He then laughed along with two of the other employees and walked away. When I tried to get his attention, he kept walking and ignored me. Frustrated, that I had wasted my time and I was not being heard. I decided to exit and not patron this KFC and not place an order in drive though obviously, I didn’t want this group handling my food at this point. As I drove around past the drive through to exit one of the employees manning the drive through while serving a customer decided to go the extra mile and wave and give me verbal bye as a sarcastic gesture. I’m not against a lobby being closed, especially when staffing and other conditions dictate. I’m against, poorly trained managers that won’t take the time to properly communicate with potential customers. The owner of this KFC should consider who is managing this location and the type of employees they are hiring. In addition, for a location that is closed to major foot traffic it was in poor condition from a cleanliness perspective which is probably a sign of thing to come. The creation is a simple sign to alert customers would have gone a long way. I ironic that as I left, a couple pulled up walk inside and noted the same condition I did. No doubt in my mind this is happening at the location over and over again. It doesn’t have to be this way. I left this location and went to another KFC off route 5 and they had it right. The mobile pickup parking sign was being appropriately used to reserve a parking space for mobile pickup, both the drive through and lobby was open for all customers. I don’t recommend the KFC location in. Oxon Hill, MD. If they can’t address simple thing like signage it is no way they are properly handling the complexities of food prep and handling. This KFC is obviously poorly managed and operated with no true oversight as to how things are being run on a daily basis.
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Yolanda Epps
The food was delicious! the restaurant was clean & was not crowded.
Harriet Portillo
My first time back in 6 years .but I had to try that mac an cheese bowl. It’s a meal in one bowl for $5 plus tax. And check your mail for coupons.
Kev keepingitreal
We ordered some Original Chicken, French Fries, Biscuits, Mac & Cheese and a Drink along with other items. I don’t know who Authorized the sale of some Hard, Over Cooked, Crispy Tasting Original Chicken and Hard French Fries last night??? Come on KFC… The fryer is set on a timer… This should’ve been put in the trash!!!
xzavierda_gamer
The chicken was so dry and didn’t have any taste I took it back they must have dropped it in grease that was dirty you could smell the old grease terrible I wouldn’t feed it to my dog
T Bee
I pass this place daily. Always wondered why the Parking Lot is ALWAYS empty. Had some time to kill, and decided to order a meal. When I entered the restaurant I clearly understood why the PL stays empty. There were a bunch of Animals camouflaged as Humans hogging up the counter, not ordering any food, yet showing their “baby” pictures to the workers behind the counter.