Based on 51 reviews, the restaurant has received a rating of 4.5 stars. Price
✔️ Takeout ✔️ Delivery ✔️ No dine-in
Address:
50 Gilbert Dr, Alabaster, AL 35007
Phone: (205) 624-0777
Social Profile:
Hours
Thursday | 8 AM–10 PM |
Friday | 8 AM–10:30 PM |
Saturday | 8 AM–10:30 PM |
Sunday | 11 AM–10 PM |
Monday
(Labor Day)
|
8 AM–10 PM
Hours might differ
|
Tuesday | 8 AM–10 PM |
Wednesday | 8 AM–10 PM |
Reviews
Hannah Wall
My girlfriend ordered from here and the meal was totally wrong. Customer service contacted us to only give a partial refund even though the drink was the only thing that was correct… Need new customer service reps because they hung up before we even finished speaking ♀️
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Carmen Marie
First of all, I want to thank Maurice for all of his help and his personal attention with regards to some issues I had with the app (totally my own fault). Secondly, the app is great, the selection of services and restaurants is unlike any other service, and the service from the delivery driver was also above and beyond. I highly recommend Kat’s.
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Jade Sargent
we haven’t used Kats Delivery in a while, but they didn’t disappoint! the You Name It option for pick up is one of the best features I’ve seen in any of the local delivery companies. You Name It allows you to pick from different local Shelby County restaurants that may not offer delivery, only pick ups. Maurice made sure everything went smoothly with our order and delivery.
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Kane W
They are the worst. They didn’t deliver part of my order. I have messaged through their app and called. When someone finally called back two weeks after the first contact, he spent 5 minutes basically confirming that their app messaging doesn’t get messages to them and offered to give me a 50% refund….The item was $11. Idk if their delivery person ate it or the restaurant forgot it. Either way, I shouldn’t have to jump through hoops to get it resolved (note: it still isn’t resolved. I told them to keep the $11 and canceled my membership). The experience is very different from other delivery services in this area and not worth the hassle.
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Robin Connell
So grateful tonight that our little town has Kat’s Delivery. Our family had a rough day today. As I’m on my way home I have my son order our food from a very well put together website. Paid added the tip and got a delivery time. Our food arrived shortly after getting home and was exactly what we needed. So thank you Kat’s for servicing our small town. You have no idea how you helped us tonight.
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Hannah Tucker
Every time we order Kat’s Delivery we are super satisfied! Luci, Myles, and Austin have delivered to us and they are always so kind and make sure we have everything we need! We will definitely keep using Kat’s!
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Crystal James Brophy
Maurice is a great guy and his business is perfect for the area. Don’t go through these other delivery sites. Keep it local!
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Steven Scott
Every time we use them fast delivery in less time than it would take me to go get it myself. Busy days at work everyone eats anything they want within surrounding areas. Drivers are always very nice.
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Brandi Bailey
I LOVE LOVE Kats!! Dont know what I would do without them I work really long hours so my kids can get real food instead of fast food. They are super friendly and very fast!!!
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Ryan Northcutt
Not sure why the company doesn’t tip the people who make the food (they work for tips). So if you order from them you are making someone work for free to make your food. The drivers get tipped but the employees at the restaurant who did all of the work get nothing. Please look into fixing this problem as there are more and more people using your service. Thanks.
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