Burgers, shakes & fries arrive in a ’50s diner setting at this outpost of the international chain. Based on 42 reviews, the restaurant has received a rating of 2.9 stars. Price $$
Address:
5900 Kingstowne Towne Ctr #100, Alexandria, VA 22315
Phone: (703) 921-5030
Website: https://www.johnnyrockets.com/locations/
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Reviews
Jennifer Kling
Comfort food. ..
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Ariel G. S
Wasn’t busy at the time I went; My friend and I first ordered water, but it took at least 10 minutes to get them. Then we each ordered a burger and together we’d share a sweet potato fries basket. It took more than a half hour for the food to come and the waitress mistakenly had the sweet potato fries as a side on his order instead of the salad he’d asked for. We finished, paid and I asked for a to-go box. Fifteen minutes later and no box, we just decided to leave. I won’t be coming back.
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Jus Shell
Took forever, menu was so dirty I couldn’t even touch it, we sat and sat and sat. Decided to leave. It looked like chaos and they had 5 or 6 tables of people and 3 or 4 looking as if they were waiting for takeout. We had a young child with us and sat for 15 min without a drink or even drinks ordered. Table was still kinda dirty where they sat us. We are not even thoes kind of people it was just all around bad we couldn’t even try out the place. We left and went to firehouse subs. Where the tables were clean and the place didnt smell like vinegar and crusty menus.
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Drea Dawson
been to this location many of times and their service is always slow but today was unacceptable. They had one table set, about 5 employees just standing around and myself and my toddler who are African American came into the restaurant and sat down and wasn’t even given a glass of water and Sat there for about 5 to 10 minutes. Then a white gentleman with his two children came in and sat down and receive table service immediately I found it highly offensive and I walked up to the counter and made them aware of it and everyone was looking so for someone to handle it, they were just standing around the entire time and could not miss us considering that they didn’t have any customers except for the one table that was in there. Afterward I called the manager while driving in the car and informed her that I would be making a Google review as well as contacting the corporate office the manager attempted to ask me to come back to fix the problem but I feel that this is something that should have happened from the very beginning. like come on its 2015, I am a war vet and more than likely make a higher income than 3 incomes in their homes combined and tip well, yet they did not want to service me. With that said I do expect my concerns to be addressed via corporate office and I will eventually revisit the location with hopes that they have fixed the problem until then I would suggest not making this location your number one stop.
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JeepnVa
Walked in at 4pm, the place was filthy, and empty with eight servers standing around doing nothing.. Thank goodness I didn’t order anything and left. If it isn’t clean there is no reason to believe the food handling is sanitary.
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Amanda DeMonaco
This issue needs to be addressed. No it isn’t the fact your waitresses don’t listen but expect a tip. No it isn’t the fact there was grime on anything and everything. No it wasn’t the fact that there was 4 tables but yet the waitresses were over whelemed. There was a BUG CRAWLING ON THE WALLS. IT LOOKED LIKE A DAMN COCKROACH. Yes we paid and tipped accordingly thank god for the one in MI we apperciate the ideal of this place. BUT YOU GUYS NEED TO CLOSE FOR A GOOD WEEK HIRE A PEST CONTROL AND PROPERLY TRAIN YOUR STAFF. PLEASE take care of the bug issue.
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Andrew Matteson
Taken my son here many times. It’s his favorite place for the atmosphere, service, and food. Many waiters go out of their way to make the dining experience special — my son likes the ketchup artwork.
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Erin Holland
The manager is horrendous. It took him at least ten minutes to realize we hadn’t been helped yet while we were sitting 10 feet away from where he was standing around. Then he chased his staff around figuring out why we hadn’t been helped instead of helping us himself. He did eventually come over, but wasn’t paying attention when we were ordering and messed our order up. Cmon man. Lead by example.
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Katie Boltwood
Food is par, shake was awesome, but the restaurant floor was dirty, walls dirty, and women’s bathroom. In addition, the hardware under the tables make this huge clanking sound when you accidentally hit them.
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Aubrey Kenney
Ordered a double hamburger and received a single ordered onions, got a tomato…. Ordered onion rings, got 10…. give or take. We were treated well but the attention to detail was lacking.
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