Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 427 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
625 S 5th Ave, Pocatello, ID 83201
Phone: (208) 478-1693
Hours
| Sunday | 11 AM–12 AM |
| Monday
(Labor Day)
|
11 AM–12 AM
Hours might differ
|
| Tuesday | 11 AM–12 AM |
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
Photo Gallery
Reviews
Keith Poulter
Today I redeemed a 15 dollar credit for receiving the wrong order last time. Called at about 45 minutes to get update on delivery. Was told the delivery was on the way. At one hour I called again and was told it had been delivered. Sure enough it was sitting on my front porch. How long I don’t know. Order at your own risk!
… more
Tanyr Hollister
I was given a sandwich without any of the modifications i asked for after she read me back my order with my modifications listed. I have been here multiple times and this is not the first time this has happened. Along with the staff not being very friendly. Probably the last time i’ll be back.
… more
Heather Jacobs
Might I suggest new management? As a manager myself I understand the difficulties we face and I give a lot of grace without complaint. Finding help is hard, not to mention good help. This location is simply broken. There isn’t a piece of the process that doesn’t need help. Freaky fast is the slogan, but my last several experiences have left me sitting in the drive through for up to 10 minutes, as the only customer. Reading other reviews it seems I was lucky to Have only waited that long. Every order is somehow wrong. Ask for the sandwich to be cut in half? Never. Ask for mustard packets, sure! They won’t be in the bag tho. At the window I was “greated” by a girl complaining about her coworker. No hello, no “your total is”. The customer service is non existent. From the window I noticed trash all over the floor. Slip hazard? Health department? Unclean. I love your sandwiches, please fix this location. PLEASE
… more
Derek Mitchell
I chose Jimmy John’s not because their sandwiches are amazing but because they’re usually fast. This location does not know the meaning of fast service. Almost a 20 minute wait for the drive-thru??? The workers are doing their best, just mismanaged. Avoid this location.
… more
Amanda
Their was 4 ppl working and only 1 of them was making sandwiches (with a full drive thru line and 3 of us customers in store) so it took longer than usual to get food and we where in a hurry the gal making our sandwiches was awesome tho she did the best she could working solo and at least 6 tickets on the board to do. Not including the rest of the drive thru.
… more
Carmen Febles
This JJ’s used to be so well run! I suspect management changed. Now it is SLOW, SLOW, SLOW. Lately we inconsistently get the correct order. Today we waited 20 minutes for sandwiches after ordering in the shop. It was lunch and it was busy, but there were 3 employee doing more gabbing than working.
… more
Jazzmin Kay
This location has been a staple at my house for 7 years. Over the last year, it’s become ridiculously slow. It’d be faster to order your sandwich in Blackfoot tbh.
… more
Jenda Greenlee
I work at a nearby business about 3 blocks away and cannot leave to pick up our orders and my boss is very elderly, so the delivery option is key. We are very frequent customers sometimes ordering twice a week. I have kept returning with good faith and I’m not sure we will be ordering any more, often times our sandwiches are not correct. Even more often we are waiting for an hour or more for our delivery. Today I called after an hour after order submission with no notification it was out for delivery and no order had shown up. I called the store and they said it was there waiting, they were just waiting on their driver to return from the university a small number of blocks away. After another hour the order was delivered, meaning our sandwiches had sat out made for over an hour (this is not food safety practice) and took two hours from order to delivery. I was told by the delivery driver a credit would be automatically applied to my account the next time I order. I’m not sure what is continuing to go on at this location but the manager and location owner need to be looked at by corporate.
… more
Nova Pumnox
Not the greatest, not the worst. GM can be a bit too rude and the place doesn’t seem to be getting run well by her, but the workers are great at what they do and a few of them really try. Doesn’t stop the GM from scolding them for small errors and micromanaging the hell out of them until everyone talks smack when she can’t hear them.
… more
Douglas McAteer
I ordered some sandwiches, chips, and cookies. Everything was great but they forgot two cookies. So I called the store and they immediately asked if they could send another driver to drop them off, but with gas prices the way they were I asked if they could just credit my account, which they did. Their sliced wheat sandwiches are amazing! And the service is great. Will definitely be ordering from them again.
… more
… View more