Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 89 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
15420 Illinois Rte 59 Unit 102, Plainfield, IL 60544
Phone: (815) 782-8462
Hours
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Reviews
J H
Terrible customer service. Been waiting over an HOUR for sandwich delivery. Just called and spoke with a manager who told us yet again our order is “on the way”. When I said that over an hour isn’t exactly freaky fast and asked what kind of discount/refund we might get, he said “none, we can’t do that.” I clarified—-“I don’t get any kind of discount for sandwiches that have so far taken over an HOUR to deliver?” He responded “No, we can’t do that.” I will never order from this Jimmy John’s again and will spread the word.
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Katie Martin
If you order delivery and want to receive your food within an hour, do not order from this location. It took nearly an hour and a half from when my order was confirmed to when it was delivered. The store had terrible customer service and was not even apologetic about the order taking so long. Once they were eventually delivered, the sandwiches were no longer fresh.
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Gen-Gen Gutierrez
Good sandwich shop for a quick bite. They make your order so fast there is no customizing it like that other shop. Staff has always been nice. Again, brief interactions. Place looks clean, but I just pick up my sandwiches and go. So, very brief interactions.
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Iulian Dumitras
Ordered a chicken wrap. It is really small for a 10$ sandwich!!! Will not oder again!!!
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David Gage
Alittle stingy on meats but delicious sandwiches.
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Christina Gar
Sandwich was good, pickle was old and bruised, asked for it to be quartered and it was cut like this. Called they are sending me a new pickle.
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Caleb Tabb
Went in to get a sandwich and asked for bacon to be put on the sandwich and it didn’t get put on the sandwich. Not only that but they charged me for it and this is the second time it’s happened. Just disappointed at this point.
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Alexis Churnovic
Amazing customer service! I’ve never felt so cared for in this sort of industry and they’ve clearly trained their staff very well. I had a specific encounter with Marcos who was very helpful in ordering sandwiches. 10/10 recommend!! They’re freaky fast and freaky fresh and you can tell that they care about customers!
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Lilly V. Riley
April 17, 2021:
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Emmett Barnes
Ive ordered from here a few times, the food is always amazing. but i wish when you checked off “leave at door” + write “LEAVE AT THE DOOR, CONTACTLESS” in the instructions, they would actually do it. Every time i get delivery i always get contactless because i have an auto-immune disease that makes me quite vulnerable to COVID, however nobody from jimmy johns delivery ever leaves it at the door. they sit there and ring the bell over and over with the food in their hands and then hand it to me no matter what. I dont think i can order from here anymore until at least vaccinations happen or they start to obey the contactless instructions.
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