Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 71 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1204 S Milwaukee Ave, Prospect Heights, IL 60090
Phone: (847) 520-7618
Hours
| Sunday | 10:30 AM–5 PM |
| Monday
(Labor Day)
|
10:30 AM–7 PM
Hours might differ
|
| Tuesday | 10:30 AM–7 PM |
| Wednesday | 10:30 AM–7 PM |
| Thursday | 10:30 AM–7 PM |
| Friday | 10:30 AM–7 PM |
| Saturday | 10:30 AM–7 PM |
Reviews
SR R
Keep an eye out for unfriendly, unprofessional service AT THIS LOCATION. I asked if the payment went through because she didn’t provide a receipt—looked at me like If I had asked a disturbing question?(rolls her eyes continuously) Lol. Very Ugly character from cashier! Forgot to get her name. If you are having a bad day that doesn’t mean take it out on others; especially at work. It shows, A LOT. Do better…you’re making customers uncomfortable. Another job? Idk! ALSO, this store closes 30-40 min Early from times posted.
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Bob Dickens
I was the only person in the store. I ordered a veto and got all way back home to find out that there’s mayonnaise all over my sandwich and I’m allergic to mayo. And a hair also
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Mike Wawreszuk
Delivery took over an hour, I called to ask what was going on and was told “we only have 1 driver today”. No apology, but that’s fine, how about you let me know that when i’m ordering instead of 40 minutes after I order? I would not wait that long for a cold cut sandwich delivery.
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Evan Dean
Walk in at 6:44, and the employees try to tell you they’re closed even though the sign on the door says 7:00PM.
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Mickey Pietrzak
Note, this visit was during COVID. I have only been here once while passing through town, but I had a good experience overall. My first impression is that the place was well kept. Next, I was pleasantly surprised at how well staffed they were. I was able to get in and out within 5 minutes. My sandwich was nice and tasty. I’d come back again if I were in the area.
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Marjorie Kukla
Unfortunately this was the only time I had a problem with my order and I wouldn’t be on here if it weren’t for the managers attitude. I had told him my sandwich was hard after having it delivered and he insisted that it was soft because he had just made it. I have braces and I’m normally fine with eating jimmyjohns but the bread was to hard for me to bite into it. The only way I could get a new one was if I drove there myself, so when I did I asked for a refund instead. I work in fast food and this is not the type of customer service I should have received especially from the manager himself.
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Jerry Betsios
If I could give zero stars I would. The manager couldn’t have been more rude if he tried. He has his family or friends hang out in there so he doesn’t want anyone coming in so he doesn’t have to work. Calling corporate in the morning since obviously no one has yet, cause there’s no way a established company would keep a person like this.
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Meta May
I ordered for a party of 9 and upon delivery, we were missing 3 sandwiches. I called and explained the situation, they apologized and will deliver to us the 3 missing sandwiches. I figured no biggie…but when the delivery person arrived, there was only 2 sandwiches instead of 3. So they left and came back with the last missing sandwich but also gave us 2 oatmeal cookies when we ordered 2 chocolate chip cookies. At the end of the day, they messed up our order 3 times! They were freakishly fast at screwing up our orders ♂️
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Jamin Moore
This place is ridiculous, first the guy over the phone had no idea what he was doing, I was repeating myself on everything I said, so I eventually had to start spelling for him so he would understand. So I wait for 30 minutes on my food and decided to call and ask what’s going on with the order. They took down the wrong address, and they couldn’t call me because he wrote down my phone number wrong. You would think that since it’s 2017 they would have caller ID, but I guess these guys are working like pilgrims. This place is garbage. I work at a pretty big company and we decided we are not going to order from this jimmy johns any more.
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NA
New Frenchie sandwiches are left on the counter without being refrigerated. Meat with shiny with no date/time marked. Very bad customer service!
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