Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 78 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
908 Northwest Hwy, Fox River Grove, IL 60021
Phone: (847) 516-9866
Hours
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Reviews
Melissa Lambert
“Freaky fast”? Not even close. I live under a mile from this location and it takes on average an hour for delivery. I get everyone is short staffed so I can put aside it takes about 30 mins to even make the sandwich but once I get the notification that it’s out for delivery it takes another 30 mins give or take for it to actually be delivered. 20-30 mins to go less than a mile by car??? Ridiculous.. I miss the days when I would place my order and receive my order in under 20 mins…
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Jason Rohde
So this is a review for delivery, not dining in the shop. When you get an order you should make waht is ordered, especially if the item has add-ons that I get charged for. There are missing items and at least one of the sandwiches was made incorrectly though it states clearly on the ticket what was asked for. Next, when you drop off a delivery you should probably not put it right up to the door in such a way that so when the door is opened it will knock over the box you delivered the food in and spill the contents all over the walkway.
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Chaise Hasan
Okay so I’ve ordered from this particular location probably over 50-100 times and while I have never had poor customer service I don’t think I can say that I’ve ever had great customer service. Until my call with Chris. Said he’s been there a couple months and he was not only very polite but sounded pleasant and like he knew what he was doing. Made the whole process really simple and pleasant. The food is always good too, rarely have I ever had any stale bread or missed toppings and if I have they hooked me up the next time.
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Phil
Ordered the lunch box and staff did not include pickle slice, as was advertised to be included. Also ordered a sandwich that supposedly came with avocado but none was included when we got home to eat the sandwich. They also claimed to be out of day-old breads. Only two stars because the service was fast, maybe too fast, but otherwise would’ve been one star.
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David B
Had a delivery order error and lengthy delay a few years ago. Manager made it up to us by giving us a free meal ticket to use.
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Allison Schiller
Staff are all teenagers who do not know what they are doing. I put in an order and they said they ran out of white bread so they said they could substitute my sandwich with 2 smaller sandwiches. But then they forgot about my order and ended up serving 4 people behind me before my sandwich was made and no bread available. I had to wait 30 minutes to be served… so much for freaky fast. Will not be returning to this location.
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Joe Los
The Jimmy John’s here is amazing. I commend these guys for going above and beyond during these times. I see a lot of negative reviews for a lot of food service establishments recently but most people need to realize the people making or delivering your food have a huge workload now because of recent events. Food service workers are working hard to deliver your food guys!! Show them some respect!
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John Folds
Mind blowing slow: sat in parking lot 27 minutes wife went in to get a tuna fish sandwich either understaffed and too many to go orders to help walk-ins
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Dan Feezor
Manditory 20% tip on a to go? What a joke never going back.
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gaxiola55
So I did not know that this place charges 1.99 for a cup of water . Same price as a fountain drink . I asked the cashier , she said yes that’s the price for a cup of water . Some other jimmy johns don’t charge that much
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