Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 135 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1315 SW Oralabor Rd #100, Ankeny, IA 50023
Phone: (515) 289-0007
Hours
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Reviews
Jd F
Ordered 2 subs with avocado spread on both and this is what I get. 3rd time in a row it’s either like this or none is on it all. It cost extra for a reason and this is what I pay for? Got some goofs working there.
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B K
Is it funny to wrap someone’s sandwich 3 times? I was nothing but polite going thorough the drive through, didn’t even receive a hi, thank you, or anything? Sandwich was poorly made!!
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stacey
I do love their sandwiches/bread. Think I had the tuna… was delicious. Fast friendly service, in a super clean restaurant.
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Hannah Keller
The procedure for pick up needs to be fixed. Put the cup with the order. Next thing, is my chips that already come in the bag (so the workers put it in there) were cut into. This is poor customer service, allowing this to be put in a customers bag. Called them and they said that “we can’t refund you”. Come on. Seriously?
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Ava Little
At the drive thru the order was wrong, so we corrected it and the worker seemed to change it, but we still got all the wrong food.
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Stacia Sothman
We have ordered to work a couple times now and both times it has taken over an hour to receive the order. Currently at 1.5 hours and counting on the current order. We called after an hour and were told that the driver left the store 20 minutes prior to my call and should be there any minute. If the store is busy guests should be told instead of waiting hours for orders. After reading other reviews it seems like this is a reoccurring problem that needs addressed. Just hope we have time to eat lunch before dinner time.
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RM Scott
Ordered on the app, but when we got there it said it was closed due to staffing shortages. : /
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Heidi Johnson
Horrible service everytime I go. They always get my order wrong. This time I actually took the sandwich back to them, and instead of an apology and attempt to correct the issue to prevent future mistakes, I was told that I, the customer, was wrong for not “ordering it correctly”. I told the manager the situation could have been prevented if the employee at the drive thru had repeated my order back to me, but I guess that’s too much to ask. ♀️
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Delainee Moen
I’ve ordered from this location two times this week, today being one of them. I’m currently waiting over an hour to get my sandwich and chips delivered to my workplace. The last time I had ordered, it took about the same time so I figured I would give this location another shot. Not everyone has free time to just eat their food whenever. Disappointed.
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L’italian “J” Zeppola
Ordered a sandwich online for cash payment when I picked it up. I chose a pickup time 30 minutes from ordering time. I got a quick response indicating that wasn’t enough time and I needed to select a later time. I chose a later time and went to get the sandwich. When I arrived, I was told the sandwich was ready. I said I had to pay and then they discovered the sandwich wasn’t mine. They didn’t get my order. They asked me to look at my phone for confirmation. It was confirmed at another location. An employee told me that happens all the time, a sandwich is ordered at one store but the order gets sent to another location. I was told the app has lots of problems and this happens all the time. The counter help person proceeded to tell me how to get to the other location that supposedly had my sandwich (maybe 2 miles). No offer to make me a sandwich or call and cancel the order there (I was about 20 minutes early so possibly the sandwich hadn’t yet been made). So I drove to the other location. Now I am about 15 minutes past the pickup time. The door is locked. An employee came right away and opened the door and asked if I ordered a sandwich. I said I did and I had to pay for it. They volunteered that the door was shut because they ran out of bread. I asked about the sandwich location mixup and they said usually they just get called to cancel the order and the location makes the sandwich for the customer, but that did not happen for me tonight. I could see that being different if I paid online, but this was a cash sale. Two Jimmy John’s in one night for me where the experience was less that expected.
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