Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 182 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
3445 Henry St Suite 200, Norton Shores, MI 49441
Phone: (231) 737-1100
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Reviews
Rachael Toel
I want to love this restaurant because the location is so convenient. Unfortunately I think this will be my last trip here. 27 minutes and counting in the drive thru. I’m trapped by the bushes. I think this time the fire department is fast than Jimmy John’s.
… more
Sean Kinney
Wish the workers would actually look at what my order has and make it the right way. I always ask for ez lettuce and always get normal or more instead. Asked for extra mayo and get light instead. Have avocado added to my sandwich and it’s not very much and never ever spread, just clumps in the middle of the sandwich. The sandwich it self is always good, just never get my order right.
… more
Will (?)
Thank you , 4 giving me a position after I relocated from .. .Benton Harbor, Michigan. Food is Good especially at Lunch Time ☺️ Bad reviews are just cause they are always training for an excellent staff.
… more
Jenn Elenbaas
Gross. Got my order completely wrong, I hate cucumbers and had to throw the entire sandwich away.
… more
Jessica Bolduc-Brown
I love Jimmy John’s but the last three times I have ordered food there they have messed up my order. Today I ordered the totally tuna number 15 and they forgot to put the cheese on it. A few weeks ago I ordered the chicken Caesar wrap and they forgot to put the chicken on it. At this point, I feel like I need to double check my order before I leave.
… more
Michelle Lundeen
I placed my order through the drive through. The guy who waited on me was terrible. First he was acting like I was an inconvenience. He didn’t ask if I wanted to add cheese and didn’t ask if I was a rewards customer, which I am. I said oh I want cheese on my sub. When I got to the window to pay all the workers were laughing and horsing around. I asked about rewards when I remembered and he said too late I can’t do it now. Then when I was eating my sub it tasted kinda dry so I opened it up and it didn’t have any manaise on it. I guess they were too busy to pay attention to their job. They didn’t have customers inside and only one car besides me. I will not be going back to this location as this isn’t first time with issues.
… more
Jenny Alderman
Have ordered from here at least twice a week for the last month. At least once a week they dont bring the drink or the chips… always seems to be something missing. Have started to call and tell them the first couple times the brought the drink to us an hour later… this time after an hour and a half i called them back. I asked for the manager. He said that it was dropped off and left at the door. So i went and checked all 3 doors… nothing! He said what can we do to make this right. I said you’re the manager you tell me. I said I don’t know maybe give them their money back. Or maybe a couple sandwiches for free. Like I said this happens almost every time they forget that drink the pickle the chips it all adds up. And normally we just shut up and deal with it. I guess we’ll see what happens in the next week. He said we may get some coupons in the mail.
… more
Kristin Robinson
Very rude workers. Ordered delivery food for the family. After about an hour called bc it had said delivered but it was no where to be seen. Explained the situation and the manager didn’t seem to want to talk to me anymore. They gave the phone to the delivery driver who then told me it was dropped off on a porch (which after I reminded him of my address) he says oh yea, no it was a different address. Ok, but it’s not even on the correct street? Asked if I could at least get a refund and they rudely told me, you might see it in 3-5 business days. I know things are hard right now for workers everywhere and mistakes do happen but the rudeness was unnecessary. we won’t order from them again.
… more
Claire Kendall
These employees at this location are by far the best I’ve ever had experience with. I wish I could do more to give back to them than just paying and tips. I swing by there just about everyday at lunch after overcoming a five year long anorexic eating disorder. They always greet me with excellent customer service and always have my order ready and correct. They don’t know the struggles I’ve overcome to just be able to eat again but they always do the best to make it easy for me keep my health with little stress. I’m forever thankful for them.
… more
Zarovich
Not only does this location have A little tiny delivery area they do not carry all menu items.
… more
… View more