Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 153 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
4852 Richmond Rd, Warrensville Heights, OH 44128
Phone: (216) 831-0000
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–5 PM |
| Sunday | 11 AM–5 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
Reviews
Mark Reiter
We ordered 9 sandwiches for our company meeting. We regularly order group lunches and those of us from outside of Solon all like Jimmy John’s. What’s to go wrong with Jimmy John’s right? We were told it would be a half hour. 90 minutes later we called to check on the order and they said they still didn’t have it ready. We asked for a discount on the order and we’re told no way. Fine, we waited another half hour. When we called they said they’d canceled the order and called my boss a “Dick”! I listened to the conversation. He was in no way combative. I think this is indicative of this Jimmy John’s not the restaurant as a whole. Use a different one if you value customer service. Not Freaky Fast!
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Paul NeoStormer
This place is usually great, lately the waits have taken longer each time to the point where I waited 30 minutes for a sandwich and the drive-thru was closed. Staff are too busy cracking jokes with each other to pay attention to customers.
Greg D
Order from this location couple times a month. Food always good, service fast. Well, normally fast. Today we had a hiccup and order didn’t arrive. So called store asking what happened to oder. Tracking saying order delivered, but we were not eating! 3 phone calls and they decided that order was not delivered by driver, hmmm.
Patricia Roberts
I had never tried Jimmy Johns Before I bought Sandwiches for a Party These subs were so fresh and tasty I will be going back there.
Eric
Ghetto drive through person told me I can’t get a slim 1 add bacon, HUGE L lol, just quit your job you’re bad
Thomas
Really nice employees and pretty good sandwiches. I normally let the employees pick the sandwich that I want and they never let me down yet.
D. K
November 4th, 2020… 4:57 pm… walked inside Jimmy Johns.. wasn’t greeted by anyone. There was a young lady that was sitting down and hopped up when I walked in. She went to the Register and just stared at me! I said you don’t greet customers or ask what would you like to order nothing? She said no! As she was taking her AirPods out her ear.. I said wow.. I asked what’s the store number to email my complaint and no one knew! So I walked out. Customer service is major in the restaurant business. And I’m giving this store a 1star.
Justin Hill
I don’t love Jimmy John’s sandwiches for some reason. They are good but not my first pick usually. But this Jimmy John’s is great! The service was excellent and fast and the food was perfect. It looked exactly like advertised. When the mood strikes, this is where I will go!
Angel James
Avoid working at this location by any means. Terrible management and business. I worked here almost 4 years ago for less than 2 weeks. I got fired by the part owner Michelle for no reason. She was very rude and unprofessional, I always got nit picked on. It wasn’t a problem with me working, I just believe the part owner was a hater and disliked me. I never got trained for my job position and no manager helped me. The managers expected me to learn everything on my own, instead of helping me. The restaurant do not care about people, all they care about is making money and it’s shows. I’m not sure who’s in charge of the management now, but hopefully it’s someone that’s good and decent. Hopefully the old part owner Michelle was let go. The restaurant needs to do better and treat their employees how they’re suppose to be treated.
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Tim Kline
Love this place they did a fantastic presentation on the food thank you
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