Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 234 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1074 Barnes Mill Rd Unit #2, Richmond, KY 40475
Phone: (859) 353-8391
Hours
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Andy Bhula
Really hit and miss, Most of the time in hurry and order online to avoid confusion but I don’t think they are even reading the order. #6 with Avocado, color in picture speaks for it missed requested ingredients as well.
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Ashley Brock
Hit or miss here. Literally this was my sandwich…. I’m missing at least 2-3 ingredients and they must have had only a teaspoon of avocado spread left. Friendly delivery drivers. But this is crazy. Will finish making my sandwhich at home I suppose.
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marissa hatton
they are very slow even if you’re just ordering one sandwich, ingredients don’t seem to be checked so they expire and are still served.. wondering where the owner/gm is during all of these bad experiences?
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doug schroth
Two times now went in to redeem my free reward sandwich and it was gone. Told me it expires. It was between 2 and 3 weeks since earning and trying to redeem. Jimmy John’s is out of my way to go to. I think an earned reward should not expire. So I will be taking my business elsewhere and will be deleting the app which is only working for the company’s interest not mine
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Kaylyn Lakes
I’ve been eating at this establishment since it opened and I’ve never seen anyone more rude in such a high position as the general manager was to me. Her attitude so beyond rude and disrespectful. Second of all, my husband found a hair in his sandwich.
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Hannah Lord
We sat in line waiting for the person on the speaker to reply. They kept saying they couldn’t hear us (I understand there can be tech issues) but he was so rude and curt. When we got to the window and noticed we never got the drinks, he said “well I read it back to you, you didn’t say anything about a drink” with a sarcastic tone and negative body language. The person “serving” us was Zack. I hope the rest of your staff isn’t that rude.
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Tina O
I get your first name something seems to have changed with some bread prices have been raised but there’s nothing like that online menu also sprouts used to be on there and now they’re not but it is online normally my experience with Jimmy John’s is excellent I love them but today’s experience not so much
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Michael Scampini
Always happy with my sandwiches here and the speed and service. I usually get the Mediterranean because it’s just plain good. This last visit I had it on the Flatbread to save on calories and it was delicious. The bottled drinks are kind of expensive but hey… overall, a good, clean Jimmy John’s.
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Megan R
Quite possibly the rudest customer service person I have dealt with. We ordered a large group of sandwiches and two of the orders were wrong maybe due to ordering through the app, but regardless the order was still wrong. Went into the store to ask for them to be remade and explained the situation. After handing the sandwiches back over the counter to be “inspected” and fingered through the lady told us we ordered wrong and she would not remake them. Ultimately we had to order two new sandwiches and didn’t get the others ones. This lady then rudely looked at her coworker telling him he needed to “deal with us”. So in the end we paid for 8 sandwiches and only got 6.
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S Keffer
Great sandwich, always get the #4 and love how fast they are. Super clean in there too. I usually order drive thru, but had to go in and it’s one of the cleanest places I’ve seen!
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