Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 144 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1660 MS-1, Greenville, MS 38701
Phone: (662) 587-8365
Hours
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
Menu
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Photo Gallery
Reviews
Roy Labella
The food is actually good(The chicken is okay but I got bone & gristle in my burger meat….I showed it to the Mgr and they didn’t seem to care).
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Larry Fuss
I ordered the hamburger without cheese. They put cheese on it anyway. It was also cold. I had green beans for my side. Had to go back and ask for a fork.  Kirk ordered a salad and specified the dressing he wanted. Had to go back to the counter and ask for it.  Beverage counter is nasty. The girl at the counter with someone indifferent.
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Kirk Harnack
Hamburger was cold and had cheese, even though very specifically ordered without cheese.
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Catherine Kirk
I came here shortly after the restaurant opened and had a horrible experience. I hoped a lot of the issues you read about it in all of these reviews would have been resolved since then, but no. My husband recently went to Jack’s at noon to get some fried chicken. The employee told him “We don’t have any biscuits.” My husband said “OK, well I’d like to just get some chicken.” She then told him “We can’t give you chicken because it comes with biscuits.” He asked if they were going to make any more biscuits (remember, it was only noon!) and she said “Nope.” He said “So I can’t just order chicken?” And she said “Nope” again. He said “Well I guess I’ll take my business elsewhere.” She said “K, bye!” To the owner, I see you respond to a lot of the complaints on here, but you don’t seem to actually be doing anything about it. Every time I drive by during times when the restaurant should be busy, there is no one there aside from MAYBE one car pulled up waiting for their food. You have got to listen to people. If you don’t start making some changes, your restaurant will close before long. We CAN have successful restaurants in Greenville. You just have to show you care and not tolerate this rude and lazy behavior from your employees. Would hate to see this new business close so soon, but that’s the direction you are headed if you don’t make some serious changes.
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Nolan Holloway
The comeback sauce was extraordinary, especially mixed with the fry and the chicken. And my sister said it had the best burger she ever had. And their pies are perfect, especially the strawberry one. I’m very surprised how low the reviews are.
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Kim Mallard
I went through drive through and ordered a big jack cheeseburger combo. Told the lady cheese pickles and mayo. I drive 12 miles home and burger was just meat Pattie’s. Plain. The lady that took the order placed it as plain in computer. My last 2 times were just as bad. Only this time will be my last time to visit the business. Someone needs to step up and take the business and turn it around before it is too late.
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Nikki Howes
When pulling up to the drive thru you are told they are on a timer and asked if you would pull up and get a paper menu. We promptly ordered, and pulled up to pay. After paying we were asked to pull forward and wait for our order. Ok, no big deal…literally 15 minutes later though they finally bring our food. You would thought that everything would be there at least but our sauces were wrong.
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Lucy Zanders
Went through drive-thru. Wanted 2 ice cream cones on a warm day. Couldn’t really read the flavor choices, but the order taker was not entertaining any questions about flavor. So my husband just said we’ll take 2 single scoop ice cream cones; one vanilla and one strawberry. The order taker rudely kept saying what did you say, “what do you want”. Finally she gave us a total of $3.35 and for us to pull around. We get to the window and after a bit of confusion the worker looks at us as if “we just landed from outerspace” and asked what did we want (rudely). We again stated our order of a single scoop cone of vanilla and a single scoop cone of strawberry. She says $3.35. We pay by credit card and I start getting a little nervous because she walks away from the register with my card. She comes back ring us up and says pull ahead. Shortly after I notice they bring an order to another car in front of us, then comes out with a bag. Which really gets me worried. She rudely passes the bag in and starts to walk away. And we say m’am we ordered cones. She totally ignores our comment continue to leave and talks back saying we don’t have any cones. And we say you could have told us that versus giving it to us in a cup. Just rude! The straw that breaks the camels back is even at that we get no napkins and one spoon. It’s behavior like that when the customer has to restrain their actions by not retaliating. I really felt like chalking it all up as $3.35 down the drain, but going back into the store throwing the order back at her and walking out. Do they not realize that this is their job and attitudes like that can reck the reputation for Jack’s everywhere! I just don’t get it!
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G. Everitt
Went through the drive through to redeem an offer that provided in my app. Provided the scan code and the redemption #. The person at the window said it wasn’t working. She (Kelly) didn’t want to fix it and said it wasn’t her problem. Hmm. You are an employee here aren’t you? I think it IS your problem. The offer was supposed to be $6. She said she fixed it but the “fix” was to apply 20% to the charge, which was still more than the $6. She didn’t seem to care. This location has some serious management and employee issues and everyone in Greenville seems to be aware but Jack’s Corporate.
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Veronica Moten-Fulford
Arrived at store to purchase a special in-store, was told I needed to do online. Waited 20 mins and order stool wasn’t ready. Had to be somewhere, so I inconveniently left and came back. When I returned the manager told me it was ready on time, but they just didn’t see it. I asked for a piece of chicken for the inconvenience and the manager said normally the give a pie, but since my order had a ie in it she would give me a drink…NO THANKS.
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