Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 501 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1645 S College St, Auburn, AL 36830
Phone: (334) 329-7444
Website:
Hours
Thursday |
5 AM–10 PM |
Friday |
5 AM–11 PM |
Saturday |
5 AM–11 PM |
Sunday |
6 AM–10 PM |
Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
Tuesday |
5 AM–10 PM |
Wednesday |
5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Josh Berry
Service was friendly and quick, but chicken looked old or overcooked. Mashed potatoes were dry and chunky, biscuits looked burned. Overall, not great. Cheap and quick food.
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Allison Pinckley
Literally the most disgusting and worst fast food location I have ever been to. The ladies restroom was COVERED in fecal matter, all over the floor, changing table, and toilet. There was soiled underwear on the floor. To top it all off, it’s not even the typical lunch rush hour (we came in before 2 PM) and we waited for at least 7 minutes before someone took our order. We were the only people in the restaurant at the time. We then proceeded to wait another 30 minutes to get our food order (which was wrong). The food was cold, not seasoned, and honestly, I’m not sure how this location stays open.
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STEVEN LEE
I ordered a mobile pickup and visited 10 minutes later. I waited 10 minutes, but the manager in charge told me to wait another 20 minutes. That’s a total of 40 minutes. I told to the manager, I need cancel the order. She told me The order cannot cancel at this store. I I asked to her how to cancel the order? she said she didn’t know Could there be such an absurd case? In the end, I did not receive the product I ordered, and only paid by credit card. Store reps are very unfriendly and don’t seem to know anything about customer service. I think I wasted $25 on a great experience and will never visit again.
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Jason Wagner
Other than being busy I definitely had no complaint. I mean that’s only expected at a good place to eat. The ladies at the counter were very nice and helpful. We went there for breakfast. It was delicious. Thank you
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Kamori Watson
Food was great and fresh! The night manager, I think her was Ms. Kia, had GREAT customer service. Kept a smile on her face and didn’t mind recommending things for us to try! Was also very friendly! I HIGHLY recommend.
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Jason Hansen
Wanted to get my kids some milkshakes but waited 15 minutes and still nobody took my order or the guy in front of me so I left and went somewhere else. The employees did seem under staffed but no sense of urgency or care just a pay check I guess
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Lorraine Anderson
I wanted to tryJack, whoever the girl was at the drive thru taking orders..-SHOULD HAVE NOT! I left and went to Burger King! & the Manger sounded sick! Owners come and check on your restaurant!
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Beatrix Moone
This location is 5 minutes away from me. It took me 2 hours to get my delivery order. Not from lack of trying on the delivery drivers part as I had a few different drivers attempt to pick my order up until I assume doordash changed my order to the opelika location 15-20 minutes away (on a good day). This I completely unacceptable for the customers and the people who take time out of there day to help deliver the food. Now I wait for some manager of the Jacks google business page to tell me they will pass this information along to their Auburn team and more than likely see no improvement if any other the other 1 star reviews can show. Too bad I didn’t see the awful reviews before ordering.
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Kaleb Threatt
Worst service ever. They messed my order up and had me waiting at tge window for 15min and neither the manager nor the service girl said ‘sorry for the wait or confusion’ or anything
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Gary Clark
Waited 35 minutes for my food. Several others ask for their money back. I understand there will be some issues that causes problems for A1 service. No one tried to explain and that was OK with me.
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