Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 911 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
3211 Woodward Ave, Muscle Shoals, AL 35661
Phone: (256) 381-2414
Website:
Hours
Thursday |
5 AM–10 PM |
Friday |
5 AM–11 PM |
Saturday |
5 AM–11 PM |
Sunday |
6 AM–10 PM |
Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
Tuesday |
5 AM–10 PM |
Wednesday |
5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Joey “Joejoe” Patrick
Very disappointed in Jack’s. They had me waiting almost 30 minutes and I wasn’t the only one. Bad management and food was getting mixed up . The line was going out the door when I left. First time I have ever experienced this at any fast food restaurant
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Scott owens
Waited in the drive through for a long time. Finally get to the window and there are 7-8 employees just doing nothing. The lady running the window was overwhelmed with the how the other employees were working. She did her best to get my order to me but the order was wrong. I don’t blame her I blame the others for not trying to help get orders out and correct. Time was 1:46 pm on July 3 2023.
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Kevin Parker
Hello.
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Patricia Sparks
We love Jack’s breakfast. But, do not come here after they stop serving it. We came here for dinner and have been waiting for 45 minutes for our food. While watching other people just give up and leave. Jack’s sorry we will not be back to this location again.
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Fire Dragon
Good help is truly hard to get now apparently. If you’re lucky and get the nice lady who also works the Sheffield jacks then your in good shape. They called her Miss… Something I’m sorry I didn’t catch the name but she knows what she doin!! Food was great, place was clean as can be and service was great (I got the nice lady Miss?).
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Austin Clark
I typically do not leave reviews but this deserves one so I had went in to order and as I was ordering one of the employees jump a said “kill it “ an said it multiple times I have no clue what she was talking about due to me not being able to see what she had saw but as soon as that had happened I was shocked and didn’t know what to do just got to do better.
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James Ball
Each time we order our sandwiches without onions, they ignore the request and put onions on them anyway.
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Andrea Dozier
Staff bumped off my order before they made it. Sucks and it’s 6 mins before closing, came in an hour ago lol. It’s alright though because the staff was nice about it and let us stay in for a bit. Great food as always, nice people.
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Joshua Moore
I like jacks, it’s one of my preferred “fast food” options. But it’s certainly very seldom fast. Regardless on whether you’re dining in or drive-thru expect long wait times. And nobit don’t have to be extremely busy for them to fall behind. I can walk in with 2 customers in front and they will stop taking orders for long periods of time. During that time the line will continue to get longer because nobody is moving forward. Because of this and my limited time to get my meal (work) I end up having to leave and find another place to eat. I understand some places are struggling to find employees and are short staffed. But I counted 7 employees during my last visit. So I really think it’s a poor customer service setup.
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Tyler Patterson
It is absolutely a horrible experience. My pregnant wife and I pulled up at 8:58pm to place an order. The cashier told us they were “out of chicken” and told us that we would have to wait for 15 minutes to get our orders completed. While she was cussing, along with the employees in the background. We were finally handed our food at 9:30 pm. She broke her promise, and didn’t even get any of our food orders correct. Just cook at home and forget about coming here in a time crunch.
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