Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 526 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
13512 US-43, Northport, AL 35475
Phone: (205) 650-4611
Website:
Hours
Thursday |
5 AM–11 PM |
Friday |
5 AM–11 PM |
Saturday |
5 AM–11 PM |
Sunday |
6 AM–11 PM |
Monday
(Labor Day)
|
5 AM–11 PM
Hours might differ
|
Tuesday |
5 AM–11 PM |
Wednesday |
5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Scott Hadden
Service was great… Young guy at the counter gave great customer service and acted like he cared. Tables were a little dirty but that’s why they make napkins. Easy in and out. No health rating posted….. I like to see that wherever I go. Wife really liked the mashed potatoes.
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JOEL THOMAS
The last 3 times I have got chicken breast at Jack’s, it is dry and chewy. I learned to go at busy times so it will be fresh. Went today at 12:20 pm and it was terrible, again. I don’t know how long it had been cooked. I’m done. Terrible didn’t eve eat the whole piece, hurt my teeth.
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Nancy Potts
Went thru the drive thru tonight. Nobody in restaurant, one car in front of us. After waiting about 10 minutes to order, we ordered two 4 piece chicken finger dinners, one with cole slaw and fries, the other with potatoes with gravy and slaw. After waiting at the window for over 15 minutes, the girl says to pull up because they are waiting for 1 biscuit to cook. We pull up and after another 5-8 minutes she brings out 2 boxes not in a bag. No apology for wait. When we get home, there are no fries, chicken is cold, no sauce, and the biscuit that we were waiting on was cold and hard. We have always enjoyed Jacks, but have made our last visit.
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David Going
Went today around 1:20PM. The person they had working the drive through had clunks of dirt under all of his finger nails as if he hasn’t washed them or bathed in days. very disgusting to see. Unsanitary workers should not be handling your customers food.
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Macy Dyer
Customer service needs to be addressed ASAP. There’s no sense in having people working who have nothing but attitudes and are not friendly at all. These people are the faces of your business and need to have some manners and speak to people appropriately. It makes the whole experience and food less than what it could be. It makes no sense having people at the windows huffing and puffing every time someone orders
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Kristy Mansfield
Very dissatisfied with Jack’s in northport, Alabama hwy 43 tonight, we couldn’t even eat it, the chicken was undercooked, cold , and didn’t even look like chicken!!
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Hayden Powell
Got 2 chicken finger meals and asked for extra sauce and they wouldn’t not give me anything. Pathetic portions for $16. Absolutely ridiculous didn’t get straws either. Very very poor customer service and food!
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Kolton Stephenson
**Edit moths later**
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Della Moore
Bring your sweater or jacket…if you don’t, you’ll freeze And they don’t adjust it to accommodate your comfort…or lack thereof
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Raymond Smith
This place has the worst customer service ever. The workers attitudes are ridiculous towards customers. I recorded how they were treating customers. Only thing I’m going to say, Jack’s need to hurry up and change the employees there before someone life get taken away from them, because every customer not going to be polite towards they’re rude attitudes. Pay attention to what’s happening nowadays at fast food restaurants with employees treating customers that comes and spend their hard working earned money in a place of business that should have the upmost respect to any and everyone!!!
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