Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 609 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
8721 Alabama Hwy 69 S, Tuscaloosa, AL 35405
Phone: (205) 210-4295
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Toni Peoples
This is the first time I will be giving a low score to Jack’s. I asked for the fries to be hot, I even asked at the window if the fries were hot, and the young man said oh yes they are. They were warm, I ordered a double cheeseburger, the cheese wasn’t even melted on the burger, it was warm as well.
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Dink T
This Jack’s is hit and miss on service and always slower than it should be. I like the sausage egg and cheese biscuit the last one only has a piece of egg only and it was showing on the side so no egg! They’re generally out of something every time I go large cup, tea, pie. It’s one of the nearest fast food places to me and I do like the biscuits as a rule.
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Sierra Barder
Updating my review from 3 to 1 star. Me and my dad frequent this location and our order is ALWAYS wrong…or missing an item….always. It is a shame because we like the food. We go to the Moundville location and same issues. When you ask the employees about missing items they seem annoyed.
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Jim Stables
The location was dirty, service was poor. The person working the inside register messed up 3 of the 4 orders he took requiring a Mgr card to correct. Many other issues the worst being the employees parked in the two handicapped spaces. I really like Jack’s but will not return to the 69 so location
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Doug Wilkerson
Changing my ratitnfrom 4 to 2. Management can’t keep the place staffed well enough for good service. Got turned away inside because they said it was drive through only. Cars wrapped around the building. I saw 3 people working. This isn’t really an isolated experience.
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Daisy Firth
I’m a BIG BIG foodie I like almost everything! But I do have to say I was disappointed like I have never been before it just wasn’t nice at all. That is a huge shock to me and my family but BETTER LOOK NEXT TIME i will come back and give them a second chance I guess
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Jacqueline Williams
I’ve called five times and nobody will answer the phone. The music plays and then the phone disconnects. 8:50pm May 19th. I left 15 minutes ago. It’s ridiculous that y’all would serve someone a biscuit that’s hard enough to crack a tooth or a window. I tried to call and tell y’all you shouldn’t be doing that, but since you won’t answer, I will let you know on here.
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Beulah Smith
Dissapointed in the grill chicken salad. It was mostly lettuce. Half piece of bacon broken up. 2 slices of tomatoes
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Beth Saxton
Thank you for the delicious breakfast this morning. Thank you for providing a spoon for grits and napkins in the order too. This should be what is usually provided, but it isn’t anymore. Thank you!
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Anastasia Hudson
The hashbrowns always taste like they have been fried in oil that has never been changed or filtered.
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