Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 306 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
13850 Peyton Dr, Chino Hills, CA 91709
Phone: (909) 270-3301
Hours
| Friday | 6 AM–1 AM |
| Saturday | 6 AM–1 AM |
| Sunday | 6 AM–12 AM |
| Monday
(Labor Day)
|
6 AM–12 AM
Hours might differ
|
| Tuesday | 6 AM–12 AM |
| Wednesday | 6 AM–12 AM |
| Thursday | 6 AM–12 AM |
Menu
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Menu Photos
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Reviews
Patriotic American
Experience the worst service, experience the most non sensible order taker, experience the “Indian Jerry Lewis” of Chino Hills. Why they allow this person to deal with customers is BAD foreign management. They have plenty of other workers there, who are quick witted, smart, wise, good listeners, BUT, they put this dude to face the customers? Shouldn’t he be in a call center back home, he can’t even count “tacos” correctly, takes 20 minutes to fill ice, needs constant annoying re-instruction from co-workers, employees, strangers, please dear God, stop hiring family members to work in family businesses simply because they are tooooooo incompetent to work in corporate, STOP NEPOTISM, it HURTS your business model, leave employees non-related. Luckily, this place is near the high schools, but I did see a dad angry at his daughter for taking too long, not her fault, it’s the slow confused NEPOTISM staff members bumbling around, looking at screens, clocks, timers, pathetic and sad.
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gus g
I ordered a 3 taco combo meal. It was exactly as expected. I love the crispy tacos. And the fries were delicious.
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Wendy J
I was Not satisfied with my food And very disappointed with the staff at this location. , I ordered tacos with only meat and cheese and told them no lettuce or sauce because that gives me heartburn I get my tacos it Had EVERYTHING on it ♀️so I went back to let her know and she was MAD and had the worst ATTITUDE made me FEEL GUILTY. I then leave with my new order of tacos and my other food and go home and OMG one taco had meat on one side of the shell with no cheese… the other taco had just meat ♀️my Jumbo Jack had no onions a smear of Mayo. I just think it’s unfair an establishment like Jack in the Box just to throw your food together carelessly is not right ..we go to these fast food places to enjoy food not to be treated unkindly. When you work customer service your main objective is to greet and want to serve the public..employees are VERY RUDE! and DONT CARE how they treat us costumers. To the employees WHO GET ANNOYED with the customers and ARE NOT HAPPY TO HELP that walk away on There phone and start texting and ROLL YOUR EYES you’re in the wrong line of business if you do not like your job then don’t work there.
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eric moritz
This might be the worst jack I’ve ever had the displeasure of going to. The first time I went the kids that work there were fighting to see who would take my order. I was standing there with my two daughters watching two teenagers fight to see who would take my order. It was insulting. The second time I went was 11:30am on a Sunday drive thru. They weren’t taking orders because the staff was taking their lunch break. They told me they were on their lunch break and to come back in 20 minutes when the staff finished their lunch break. I have never in my life been told by a fast food drive thru that they were closed for lunch break. So I drove away. This is the worst jack I have ever had the displeasure of going to.
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Grace Hanson
Was surprised to see that dining room is still closed and we cannot even order inside, doors are locked. Forced to use drive through and sit in line. Food however as well as human service was great. Spicy Chicken Sandwich, yeah! They need help though, signs are posted. Stimulus checks won’t last forever…
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Thomas Wyatt
Visit was okay, received food in a usual amount of time, and food was as expected. Staff were odd, seriously would give 5 stars, but they were neither stellar or friendly. Otherwise standard Jack-in-the-Box. Not likely to visit again. Would recommend Chic-fil-A if you are in the area, or if you must have a Jumbo Jack I do recommend the location on Chino Hills Parkway, they actually have a superb interior (I think they can do meetings there, actually) and the staff have always been good.
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Francis Lawrence Hilario
Seriously there is something wrong with this jack in the box. Its 3:22pm on a monday afternoon and yet their dining is locked while the drive thrus is running. This is the 3rd time ive been to this place that there has been something wrong in one form or another. Do yourself a favor drive the extra 5 minutes for wendys thats nearby
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OJerrymiah Basa
It was 10:15 pm my wife and I decided to grab some snacks and decided to drive thru on this store. While stop at the menu screen to order I noticed that no one was answering or trying to greet you. I looked and checked thru the window I saw two employees hiding behind the counter and I wished I took a video of it. I don’t know whats going on with them. It used to be my favorite JIB restaurant NOT Anymore.
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Diego Salazar
I passed by late at night and was immediately greeted poorly. The two men (Probably early 20s) were yelling about how I can’t be there (I was just in the parking lot about to walk in) and they were yelling the N-word repeatedly and laughing. They spoke in a patronizing and disrespectful manner then finally asked if I wanted anything. I just said two regular tacos and then they sighed loudly and yelled fine, took my $5 and came out with no receipt, laughing, no change, and with two tacos that only had lettuce and jalapeños. After I looked in the bag and was about tell them something when they come out laughing about how it was a joke and made two more tacos with little to no meat or cheese. They then kept repeatedly telling me I shouldn’t be there and laughing about where I should be and how I, “Should get a job helping people” Would not recommend going, not friendly, poor service, and very poorly made food.
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Luis Durand
Hello Merry Christmas everyone I have always come to this place because it is close to my workplace but I have had some problems lately the schedule is not firm in it says it is at 6:30 And it is still 8 in the morning and they say that They are closed the truth is that sometimes I feel disappointed because they are not constant in their schedule And unfortunately I have to go to another place like McDonald’s or Carls Junior My decision was not to return Because I waste my time it is unfortunate because I like the breakfast of this place
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