Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 691 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
9841 W Happy Valley Rd, Peoria, AZ 85383
Phone: (623) 561-1610
Website:
Hours
Friday |
6 AM–10 PM |
Saturday |
6 AM–10 PM |
Sunday |
6 AM–10 PM |
Monday
(Labor Day)
|
6 AM–10 PM
Hours might differ
|
Tuesday |
6 AM–10 PM |
Wednesday |
6 AM–10 PM |
Thursday |
6 AM–10 PM |
Menu
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Photo Gallery
Reviews
Brian Marshall
There are not too many restaurants that I put on my DO NOT EVER GO HERE list. But, this particular Jack in the Box is one of them. The customer service is non-existent up to and including the manager. The few times I have been here, the restaurant has been filthy, the service has been slow and rude, and the food was thrown together. On one occasion, I asked if they could clean a table for my son and I to sit and eat. Looked like no one had stepped from behind the counter to clean the dining room all day. The manager said that they were too busy and would get to it when they could. There was one other party in the dining room and 3 cars in the drive-thru. I cleaned a table for us to eat. Mind you, there were people standing around in the kitchen not doing anything. Once our food was finally ready, I asked the manager if they could clean up the dining room. She got an attitude with me and went off on me. I let her know that we would not be back, ever. She just threw her arms up and walked away. Very unprofessional, to say the least. Well, it has been a bit since we were last there, and we (my family & friends) will not be spending our money here at this Jack in the Box.
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Teresa Cahill
Wow…… what a totally disappointing stop at this Jack in the Box today. I was really looking forward to having a couple of Jack in the Box tacos and I had a craving for orange soda. What a total disappointment. I stood at the order area to order for five minutes there was no one in front of me, and the lady working in the back looked at me five times,, turned and looked at two girls chatting behind her,, and never once told them that somebody would like to order. After 5 minutes they came and took my order. I used the restroom and it was dirty and there was no toilet paper in the stall that I was in. All I saw was ladies working there that day so I’m very surprised that they kept their bathroom so unkempt. A lady came from behind the counter very quickly to tell me I wasn’t allowed to take photos in there, and I kindly asked to see the posting of that because I didn’t see that sign posted anywhere. She never came back to show me a posting. If she was as quick to have taken my order today I’m sure I would not be giving them a bad review. The only reason I’m giving it a 2 is because the tacos were actually good. I hope the managers or owners see this review because this team here has a long way to go when it comes to customer service. The lady had no problem coming out to chastise me about taking photos but she didn’t give a hoot about whether or not I got waited on or not. ..JACK would be very disappointed….
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Jay Brown
This single store is why I never go to jack in the box. Tried giving my order at the drive through three times and they couldn’t manage it. #16 large sized with cherry coke zero. Nothing complicated. Unbelievable.
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Tina Hieb
Working a 12 hour shifts today, woke up kind of hungry. Decided to go to Jack in the Box really quick on my way in. HAPPY VALLEY AND LAKE PLEASANT PARKWAY store #1572. Not only do they charge more than another one I have stopped at on my way to see John, their staff is rude as f!! Many other places to go, I won’t be spending my hard earned money at this one again.
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Kristin Piotrowski
I ordered from this Jack and the box a number of items requiring sauce. There was no way to request it. I would have thought that would have been normal to send. At the Jack in the Box near my home, it is automatic. You order e grills you get a sauce. Not here. I called and they said they don’t offer it.
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lol nah
I’ve gotten a couple munchie meals since they came out with the new mix and match, and never once have the two sides been correct! One time both were wrong.
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Ozelia Williams
Working all day and very hungry. Decided to go to Jack in the Box really quick after a long day last week. HAPPY VALLEY AND LAKE PLEASANT PARKWAY store #1572. The manager Ashley if thats her real name ,is so rude and unprofessional along with the other 2 girls!! I tried placing my oder #14 3 pieces chicken stripes with curly fries through drive through. She repeated the order but said Large fries i saaid no curly fries. Once again she said the order and said Large fries i said no. I said do you only sell large curly fries? Do you have small or medium she said yes we have medium. I said ok medium please. Ashley said you should have said that. I was shock. I said you didn’t offer me that you only kept saying large to up charge. I got to the window she she ignored me for 15 mins before she came and said we are not serving you because you are rude. I said can i speak to the manager she said i am the manage manager and you can leave. I called the hotline number and know one has called me back. Shes rude and and racist. Tje iwner should be ashamed how Ashley as a manager acting. I will not to go any Jack n box again. , I won’t be spending my hard earned money at this one again or any.
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Beth Haynes
First experience @ Jack in the Box. It was clean, quick, and tasty.
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pfranco1101
Went yesterday and ordered food. No one was in front or behind me but they told me to park in the spot and they would bring me the food. Upon receiving the food the fries were warm and the burger wasn’t hot. It was concerning and don’t want to eat food lukewarm or if fries are stale and sitting out all day. Only thing hot was the tacos. I threw out the rest. Didn’t taste fresh at all. Disappointing.
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Overcast
I don’t know what’s going on with this Jack not only have the tacos been off for maybe the last 2 months, but this is the 2nd trip where the chicken is TOUGH. Like, you bite down and pull off a giant piece of gristle :(. This has happened with both the spicy and homestyle chicken breast, and both resulted in me just eating the bun, lettuce and tomato as my lunch but if I wanted a BLT I would’ve just made my own, not pay $12 for a chickenless chicken sandwich :(. My boyfriend’s popcorn chicken also had a large piece that turned out to be entirely gristle. I hope whatever is going on gets fixed because I really do be needing my chicken sandwich fix
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