Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 850 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
3706 S Zarzamora St, San Antonio, TX 78225
Phone: (210) 699-4490
Hours
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
Menu
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Reviews
Clarissa Mora
Waited at the drive through window for about 5 minutes waiting to be greeted. No one answered. So we drove to the window and both employees were sitting on there phones not helping. one was sitting on the counter drinking a drink while on the phone and the other was hiding near the soda machine.
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Alyssa Springer
I don’t expect much from a fast food joint, but even that was asking too much. I ordered a number 6 (Ultimate Jack) which has mustard, Mayo, ketchup, and cheese. They had almost no drink options, which isn’t the employees fault, so I chose from the few options they had. The screen when I ordered said the sandwich (no combo) and a totally different drink. They said my total was 10 and some change. So I pull up. The girl takes my payment (which is closer to $15) and lets me know they also don’t have the drink I chose to begin with. At this point I’ve been the only car in the drive through for over 5 minutes. I chose another drink and wait. Another couple of minutes go by and she brings my drink and food. She opens the bag, looks inside and says “ultimate Jack and curly fries?” I say yes and take my food. As I start to drive away she stops me. I backed up and she just stood there staring at me. So I said “is everything ok?” And she says they gave me the wrong fries. So they get me the right ones. No problem. Again, I don’t expect much and I was happy to get extra fries out of the weird exchange. At this point I’ve been there for over 10 minutes.
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Sam Amador
We go to this location frequently, but this is the worst experience we’ve had at any location. It was this past Monday.
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Michelle Torres
Giving this location a one start because ot won’t let me leave a review without giving a star. The food was absolutely horrible! We just went through the drive thru at 11:10 and my large fries tast like old cold hard stale fries. Not even to mention the fries wasn’t even filled all the way and we asked for regular fries and half the fries are curly fries. I tried to even call an complain but of course nobody answers the phone. We also ordered 4 junior bacon cheeseburgers and there was excessive ketchup and the cheese wasn’t even melted as the burger was cold. For the location to be dead with no customers when we went the food is absolutely repulsive. We spent a total of $42 to throw it all in the trash! Whoever is managing this store should be ashamed at this location. I definitely would want corporate to contact me because this is absolutely absurd.
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Brianna Serafin
Went through the drive thru to get some food for family. Well we waited patiently. Come to the window I had to ask for condiments as it was not offered to me and also asked for my receipt as it was not given to me. Well the girl on drive thru with glasses ignored me at first then got the condiments. But then after closed the window and I waited for my receipt. I worked fast food so I know the process of customer service. She continued to not look back at the window. We even tried to get her attention and nothing so we left. Come home to missing curly fries and then regular fries were old. I called several times to let them know as to it was late and did not want to drive back. No answer. There should always be a manager to be able to speak to. Well guess I’ll be calling tomorrow.
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Kristine Luna
With shrink-flation the burgers are way smaller than ever fries & tacos could stand to be fresher & the girl working drive thru the last 2 visits could stand to be a lot more personable & friendly. I think her name is Evelyn.
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Belinda Rodriguez
The food and service was excellent. I took off only for cleanliness (atmosphere) in the dining area .
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Rebecca Hebert
Food was ok employe at the window seemed high & they made our tacos with no sauce & left out 4 orders we only got 2 tacos.. very disappointed & tea was mixed with Coca-Cola very nasty..
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Lori R
Very poor service at the drive thru, no greeting and guy definitely had a temper. Wow, where’s the customer service nowadays?!
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Hannah Flores
Hate this jack. From the depths of my soul. Super slow service. Orders always wrong. You want good food and service make the trip to the jack on fair. This one is not it.
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