Miss Eddie
My husband lovessssss this place! The food is pretty good . I like it when they have two for one!
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Zachary Seeley
Good place for a good burrito. First time visit to a hot heads and I’m sure I’ll go again.
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James Whitfield
Wasnt bad my food was cold!!! But I have to have hot food. And i used my account to save 2 bucks . On a 10 something burrito it came out to be $9.97 didnt seem like a deal to me.
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kyle thomas
Food is always fast, fresh, and delicious. 100% on par or better than other burrito chains. Staff was friendly. Always a good choice.
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Sue Ream
Hot Heads is like a Chipotle but with a drive thru option in addition to dine in. You have the option of choosing your ingredients and getting it in burrito, bowl or taco. It’s good, and you can customize or use the suggested dishes. It’s nice to have this in New Castle where you don’t have a Chipotle, Qdoba or similar place.
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Kate ,Jennings, Wilks
My son loves this place. Food is good and generous.
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Angela Helms
I would give it 5 stars but one out of every 5 or so times the portions will be WAY off. I order the same thing every time, a Lil bowl. And it’s always loaded up where the container is full. Then every now and then I will get it and it’s not even half full. If it was consistent then it’s awesome.
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Brandon Vance
Last two times I’ve been t they only had one kind of shredded cheese to put on burrito. Id prefer yellow and alls they had was white
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Anita Sergeant
Hot head is very similar to Moe’s or Chipotle, but they have special sauces that you can add to your bowl or burrito. If you love spicy food, this restaurant is a must try. The staff here was really friendly and the service was great.
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Tiffany Galindo
Walked in to place order. 3 people working. 2 different parties in dining room. 1 awaiting his carryout order. Another was a party of 3 dining in. Maybe 3 cars in DT. Ladies were hustling, which I can appreciate bc there is nothing like walking into a restaurant only to find people w/thumbs up their @$$3$ lazily daydreaming. Lady took our order, as we “build-a-bear -4-our-belly”. She carried herself as a PIC of the 3 there. Only issue I saw (for her) as she was making my other ½’s bowl, was a “cross contamination” issue that might cause problems for some people. She used the same utensil to scoop out the shredded pork, as she did with the other meat. We are ok & thankfully don’t have any food allergy related issues, but just notating this as a “teachable moment” rather than having people get into trouble is all. Another worker was at the food station preparing an order, seemed a little flustered, possibly new to the team, idk, but she hung in the game and got it down. Younger lady on the DT was steadily busy as well, in between attempting to get the floor mopped, & tend to her DT order(s) & also assist the other 2 by stocking the line up 4 them. Overall Great teamwork amongst the 3 ladies. My only (Big) issue(s) is, What exactly is the uniform policy? Call it my previous (asst.mgr) managerial brain speaking here so forgive me, these are things i notice. I failed to see any type of Name tags, hair nets, & sorry little one working on DT, not trying to drag ya down/throw ya under the bus, so don’t take it personal, but if I was your mgr. I would’ve sent you home due to what you were wearing( Crocs, fuzzy night socks, short blue jean shorts, your hoodie jacket was unzipped, which can be a hazard also) Working in the food industry, people have no idea of the danger’s “behind the line’s”. I simply say this for your safety as well as your coworkers & also your customer’s. Little one on DT, it’s just a teaching moment , you were busting your little butt though. Hard worker there, but just a little “Food for Thought”. I had a Pork Verde as a Bowl minus Pico, Extra Verde sauce, & Lime,(cause you know, I’m “Hick-spanic” lol!) Side of Sour cream. My other ½ got some kind of Flaming hot Cheetos type of bowl, but they were out of the Cheetos & offered him the same as Dorito’s -form. He seemed to enjoy his better. I believe he inhaled, rather than chewed his food I didn’t think it would be much difference that mine was missing that little cilantro-taste-bite to that particular bowl, but my does it make a huge difference. Not complaining I had a decent meal for dinner. So & good job on your teamwork Ladies.
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