Based on 44 reviews, the restaurant has received a rating of 3.5 stars. Price
Address:
89 E Jefferson St, Franklin, IN 46131
Phone: (317) 560-5731
Website: https://hickoryhillzbbqfranklin.com/
Reviews
Stacy Jarrell
This was the first time trying this restaurant. I ordered the chicken and pork meal. The pulled pork was VERY dry and seemed ground up, there was nothing pulled about it. The chicken was even more dry if that’s possible. We asked for the food to go because the restaurant was so cold there was no way I could sit there to eat. When the young man handed the food to us I had to ask for sauce and utensils. The sauce was good but there was not even enough for a small kids sandwich let alone over a pound of meat. The best thing was the Mac and Cheese and it seemed to have been prepackaged for to go orders from the day before. I usually give an establishment a couple tries before making up my mind but I don’t think I could stomach the thought of going back to this place.
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Nancy Thompson
Just got carry out pulled pork. Paid $14.98 for one pound. Smaller container than usual made me wonder, so I weighed the pork when I got home. It was 11 1/8 ounces. I called to let them know. I was asked to wait, then was told both ladies there weighed it and it was over one pound. Buyer be ware! I will not return. When I crave bbq, I’ll drive to Edinburgh. The product is good, the staff at Franklin either do not know how many ounces are in a pound or are dishonest and don’t care! P. S. Only two men there having lunch at 12:10. Wonder why?
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Julia Wilson
Stopped in for lunch.
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Gwendolyn Glover
This is a 5 star review based solely on the amazing customer service of Amber. Honestly, I doordashed the food and it has not arrived yet. But even if I ended up not liking it, I would still come back and order here because Amber made it a wonderful experience. But I think I’ll like the food haha.
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Noemi M Castellano
We have loved the Edinburgh location and tonight we tried this location. The young woman at the register was not friendly at all tonight. The way she spoke to the gentleman before us was not kind, she even rolled her eyes and shook her head after answering the man’s question. Her Notre Dame mask was only on her mouth, leaving her nose exposed. She wasn’t wearing a name tag but none of the staff were. If you want people to return you may want to put someone who is super friendly at the register, like the woman in a blue shirt who gave us our order. Customer service can make or break your business!
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Josh Bryant
Been going to Hickory Hillz in Edinburgh for a long time. Always great food! Highly recommend the smoked Mac n cheese, cole slaw (if you like Cajun seasoning), key lime pie, and the best brisket this side of Texas! Cool owners, great staff and a regular dinner choice for my family!!
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S T
Very disappointed!! Burnt ends were tough and served to us cold. However, the cole slaw and baked beans were somewhat tasty. The key lime pie was terrible and served upside down in the basket, looked like a glob of pudding. Very unappealing. Won’t be back!!
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Eric Guptill
The brisket was great! Mac and Cheese had a unique smoked flavor that was a pleasant surprise. Service was ok and not much atmosphere, but it looks like they haven’t been open very long at this location. Will try again!
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Whitney Van Cleave
Calling in a to-go order, a man answered in an annoyed tone “Hello?” and nothing else. I wasn’t sure I even received a business, since it was my first time. He then proceeded to be slightly rude the rest of the phone call. Picking up the order, the man did not wear a mask the entire transaction- at the kitchen or register. When I got home a minute later, the pulled pork was cold and pretty dry. It was mostly tiny bits of pork that made the sandwich difficult to eat. Pretty disappointing overall.
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William Wilson
I will not bother going into this establishment after my experience of ordering from there. Get there and the smoked Mac & cheese I ordered was “unavailable”. Ok odd but I guess substitute with a side salad. They say also unavailable. So I got my side refunded and open the box with my sandwich. That is supposed to be chicken bacon and cheese. All it is was a sliced chicken breast on bread. Will continue going to Johnson’s bbq in Bargersville for my BBQ lunches. They are consist and never had a bad experience at Johnson’s bbq ordering or eating in
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