HANA TERIYAKI CIELO VISTA Menu – El Paso, TX

Type : Asian restaurant

Location : El Paso, TX

Based on 24 reviews, the restaurant has received a rating of 1.5 stars. Price

✔️ Dine-in ✔️ Takeout ✔️ Delivery

HANA TERIYAKI CIELO VISTA 79925

Address:
8401 Gateway Blvd W, El Paso, TX 79925

Phone:

Website:

Menu

Teriyaki
Chicken $6.69
Beef $7.29
Pork $7.29
Yakisoba
Chicken Yakisoba $6.89
Prawn Yakisoba $7.69
Vegetable Yakisoba $6.29
Special Items
Gyoza Plate $5.79
Chicken Stir Fried Vegetable $7.29
Side Orders
2 Egg Roll $4.89
Steamed Rice $3.59

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Photo Gallery

Reviews

Kathy E. Sanati
Horrible! Never again. I’m an out of country visitor looking for a quick healthy warm meal. Stopped by here since my favourite Thai place that used to be at this spot close ddown after Covid. Big mistake. First of all waited 30 min for my meal. Since the rice was already pre-cooked all they had to do was sauté the shrimp and vegetables and that took them 30 minutes. I was so hungry and dizzy I felt like getting up and leaving but I didn’t want to create a scene. Finally when my food arrived they did not call out the numbers and just put close boxes on the counter . I could not tell which was my order! Their system was really disorganized as they don’t tell you what to do and they just put out meals on the counter that obviously get cold overtime. Since I didn’t want that I just stood in front of the counter. Once the food arrived the rice was cold and mushy. It was disgusting. The shrimp although hot, were completely bland and had no seasoning, no sauce or anything even after all this time they were undercooked. It just looked like they threw in some frozen shrimp. Disgusting. But what shocked me the most was the price. They are so overpriced for what they are selling I wouldn’t of even pay $3 for that. disgusting and disappointing experience….never again. Please read these reviews before you go. Don’t waist your time waiting 30 min for gross food.

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First Last
Apparently the shrimp isn’t good according to all these reviews. I actually ordered it today since it immediately caught my eye. It was fine I guess. Not enough with what it came with. My only gripe is the guy who took my order. He didn’t really seem like he wanted to be there. Couldn’t hear him speak. Just wasn’t welcoming overall.

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shabba G
Worst service to date for me. I ordered extra rice and got less rice . I had to break up their conversation in the back for them to serve me. I won’t be eating there again!! F… em

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Robert Contreras
Grill burnt scraps were all over my food and the chicken looked like scraps. After tasting the shrimp, I would not trust it, tastes like frozen shrimp that has been sitting out for hours. Rice was mushy and tasted funky.

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Damian Eskridge
To the owner/s, please make sure your your cooks are thoroughly cooking the shrimp! I ordered the chicken and shrimp and my shrimp was grey in color and still raw. I’d rather have my food over cooked than under cooked. I believe in proper training is due to this issue and it can be a simple fix. I’ll be back in a month to see if things have improved.

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Lily Sanchez
Mall crowd was slow. Service took a bit long, but the food was hot and tasty. Worth the wait. Young men working were either taking care of customers and putting orders together. Koodos to them for working hard.

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Tania Sue Corella
Like many who had to wait 30 minutes WE had to wait 45 minutes for our food. Their system is very disorganized. By the time we got our food it was already getting cold cause it took us a while to see who’s order was who’s. We asked for chopsticks but they didn’t have any. My mom wasn’t too very happy. When we figured out who got what, our food was warm to cold. The shrimp tasted stale and mushy. The chicken and every type of meat tasted under cooked. Both white rice and fried rice tasted over cooked. The veggies I wouldn’t trust it. So horrible. Our favorite place to eat at while at the mall closed down so we gave this place a shot. That was a huge mistake. My entire family and myself ended up ALL getting food poisoning. If I could I would of just told them move and I’d make the food. When your dealing with any type of oriental type of food; when it comes to meat and sea food you have to cook it right otherwise people get food poisoning. By looks the food looks alright but by taste IT’S NOT!!! I don’t recommend this place to anyone. If you can’t cook the food how it’s supposed to be cooked then hire cooks who can or you’ll be dealing with many complaints and possible lawsuits. And as an Asian descent, any type of asian food that is this horrible is a disappointment. Half the food was cooked half not cooked

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Jose Mendoza
Worst customer service, like they don’t want to sell you anything. Kept saying “I don’t think you want to wait 10 minutes “ after I said repeatedly it’s not a problem.

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jsweet 662
Just nasty n they don’t care guy sweats wipes with his hands so nasty and told me he didn’t care

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Yvonne Ramirez
Worst place to go and get something to eat at the mall . This place should be shut down . The two gentlemen working their literally don’t give a damn about the customers

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